What does TCO Certified mean and what does it mean for my Acer Chromebook or TravelMate notebook?
What does TCO Certified mean?
TCO Certified is a sustainability certification for IT products. TCO Certified devices adhere to the following:
- Up-to-date criteria: These criteria cover various aspects of sustainability, including energy efficiency, materials, recycling, and social responsibility.
- Independent verification: Products are tested and verified by independent laboratories to ensure they meet the certification standards
- Continuous improvement: TCO Certified is constantly evolving to address new challenges and opportunities in the IT industry.
What is TCO10?
TCO Certified, generation 10 (TCO10) is the latest version of the certification. It introduces even stricter requirements, such as:
- Repairability index: Each product model must have a repairability index to encourage easier repair and longer product life.
- Stricter anti-bribery requirements: This ensures ethical business practices throughout the supply chain.
- Extended warranty periods: Products must offer longer warranty periods to reduce electronic waste.
- Unique product identity: A two-dimensional barcode is required to track the product's lifecycle and facilitate recycling.
- Improved software updates: Manufacturers must provide regular software updates to enhance security and functionality.
For more information about TCO10, refer to the TCOCertified website.
How to identify TCO10 Certified Chromebooks or TravelMate notebooks
When your Chromebook or TravelMate notebook is TCO10 certified, it is included in the product model name. For example:
- TravelMate: TMPX123-12-TCO
- Chromebook: R856T-TCO-C5RY
You can also find the TCO logo on your TCO certified Chromebook or TravelMate notebook itself, as well as on the packaging of your product. See the image below for reference.
Warranty extension on Acer TCO10 products
In countries where Acer sells TCO10 products, Acer offers a standard warranty of at least one year. In addition to this, you can purchase an extra warranty (up to 4 years).
The price of this additional warranty has a maximum cost of 15% of the Manufacturer's Suggested Retail Price (MSRP) per year. You can purchase the extended warranty via:
- An authorized reseller
- The Acer Store
How to purchase a Warranty Extension via the Acer Store
- Go to acer.com. You are automatically redirected to the Acer website of your region.
- Click on Shop Online in the top navigation bar. You are now directed to the Acer Store.
- In the Acer Store, click on Accessories in the top navigation bar.
- In the submenu, click on Warranties.
- Select the warranty extension that is applicable to your Chromebook or TravelMate notebook.
- Click on the Add To Basket button on the right.
- Then go to the upper right corner of the screen and click on the My Cart icon.
- Click on the PROCEED TO CHECKOUT button.
- Now fill in your delivery data and payment method to complete your purchase.
After purchasing the warranty extension, you will receive information by email with instructions on how to register the purchased warranty extension.
