boot issue in AO1-431
JERRYBILES
Member Posts: 7
Tinkerer
Hello everyone got this laptop from my granddaughter told her I tried to fix it I'm running into a problem that I don't understand I was wondering if anybody can help me I can take it apart and put it back together again welding in pieces that need to be sorted in but the software has me befuddled it is a Part Number
NX.SHGAA.001
Product Model
AO1-431
Product Brand
ACR
Product Desc
AO1-431-C8G8-US W10HENAML64R1S13/N3050/BT/2G/32GB MMC/3L4.85/14.0
And I tried to reload Windows 10 on it and I got this message
File:\BOOT\BCD
Status:0xc0000098
Info: The Boot Configuration Data file doesn't contain valid
information for an operating system
What can I do to work around that?
I thank you all very much for your time and help
Edited the content to hide pesonal information
0
Answers
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has no one had
any ideas of what to do?0 -
When you say reload do you mean a fresh install, just booting it, or a restore /refresh from inside windosws? And do you know if it was running Windows 10 Home or windows 10 s?
The error is a corrupt windows install so all thats needed is a re-install
1 -
It would not install windows I make a new install to run no good: The Boot Configuration Data file doesn't contain validinformation for an operating system0
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How did you make the install media / where from?2
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FROM WINDOWS MEDIA ON A USB0
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The media creation tool is that? And does it let you boot from the USB or does it straight away drop you into that error?
Im wondering if its because the laptop could be in windows 10s mode not windows 10 mode, do you know what mode it was in before?, or for whatever reason the bootloader isnt being written properly which could need a full wipe / secure boot reset0
