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My acer nitro AN515-55 keyboard's windows button and right button is not working

Member Posts: 6

Tinkerer

Can anyone help me with that, my keyboard's windows button and right button is not working. Its a new laptop.

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Answers

  • Member Posts: 13

    Tinkerer

    Have you tried restarting your system already? I had a problem with my keys last week (Nitrosense and function keys do not work) and a simple restart solved my problem.
  • Member Posts: 6

    Tinkerer

    I tried restarting, shutting on and off, and even doing windows update. No work. But the awkward thing is, both windows and right button of my keyboard is working as browsers' sound off/on button. This is peculiar, I don't know how this happened.
  • Inactive Posts: 3,612

    Inactive

    Hello AMZafar

    I am sorry to hear you are having this issue, even though you said you already tried to reinstall the OS, I would recommend you try to restore it by using the Alt+F10, here is article that may help. If issue persists I recommend the contact with your local support for further assistance. 

    Best Regards, 
    Acer-Ingrid 


  • Member Posts: 6

    Tinkerer

    Hello AMZafar

    I am sorry to hear you are having this issue, even though you said you already tried to reinstall the OS, I would recommend you try to restore it by using the Alt+F10, here is article that may help. If issue persists I recommend the contact with your local support for further assistance. 

    Best Regards, 
    Acer-Ingrid 



    Thanks for the answer.... but i did not try reinstalling. However, restore is the one thing that I did not do. I will let you know if it corrects my issue. Thanks again.
  • Member Posts: 6,727 Guru
    Hi AMZafar,

    Try to update keyboard driver. 
  • Member Posts: 5

    Tinkerer

    Try This  :)B)



  • Member Posts: 6

    Tinkerer

    edited October 2021
    Thanks guys and acer communities for the help. It’s a while I changed my laptop to get rid of the problem as it was within warranty.
    💚😁

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