Aspire A515 52 57BY suddenly shutdown and not booting up

AmitD
AmitD Member Posts: 3 New User
edited October 2023 in 2020 Archives
Hi, I bought Aspire A515 52 57BY Jun-2019, now not under warranty, 3 days back it shutdown suddenly though it was working fine. Now only blue light shows, fan turns on for couple of seconds and stops, nothing happens further. I got it checked, repair service guy says motherboard gone faulty. Is this common problem for this model? Can it be a manufacturing defect? Acer is pointing me to Curry's from where I bought this and Curry's saying they will repair free of cost only if it's manufacturing defect

Answers

  • JackE
    JackE ACE Posts: 45,118 Trailblazer
    >>>Curry's saying they will repair free of cost only if it's manufacturing defect >>>

    If it was mine, I'd probably ask Curry's service for an evaluation and repair estimate before proceeding. Curry's has a good reputation. It could be as simple as a battery reset switch or safety interlock switch if the mainboard is equipped with one. Jack E/NJ

    Jack E/NJ

  • AmitD
    AmitD Member Posts: 3 New User
    Yes you might be right, curry's is evaluating now anyhow but my concern is, I saw 3-4 people posting same problem and I would like to know what is solution of this issue if they also found out that motherboard was faulty
  • JackE
    JackE ACE Posts: 45,118 Trailblazer
    If it's a mainboard safety switch, the fix might be as easy as taping a spacer to the inside of the bottom cover so that it presses harder against the switch. Jack E/NJ

    Jack E/NJ