ACER NITRO 5 NG-AN515-54-749V GRAPHIC CARD AND KEYBOARD PROBLEMS

Badgamer
Badgamer Member Posts: 7 New User
edited November 2023 in 2020 Archives
HI,
I BOUGHT MY ACER NITRO 5, 7 MONTHS AGO. IT HAS BEEN ON SERVICE 2 TIMES. FIRST TIME BECAUSE WIRING AND SEDOND TIME BECAUSE KEYBOARD WAS UNPLUGED OF MOTHERBOARD (SERVICER HASNT PLUG KEYBOARD CONNECTOR IN MOTHERBOARD. NOW I HAVE ANOTHER PROBLEM WHEN I AM ON A ZOOM CALL AND I WANT TO SHARE SCREEN TO MY TEACHER ITS SCREEN STARTS FLASHING. AFTER I END A ZOOM CALL COMPUTER AUTOMATIC CHANGES WINDOWS SIZE TO 125% AND I HAVE ON SCREEN LINES. AFTER I RESTART ITS OK. I TESTED THIS ON MY 2018 MACBOOK AIR AND IT HASNT GOT ANY LINES ON DISPLAY. NOW IT STARTED TO LAG WHEN I PLAY ROBLOX. (MACBOOK DOSENT). WHEN I START WALKING ON ROBLOX I HAVE TO PUSH W BUTTON SOMETIMES 2 TIMES  TO START WALKING

SPECS:
INTEL CORE i7-9750H CPU @ 2.50GHz
RAM:16 GB
HARD DRIVE: 953,87GB, Intel Raid 0 Volume (SSD)
GRAPHIC CARD: Intel(R) UHD Graphic 630
GRAPHIC CARD 2: NVIDIA GeForce GTX 1650

Best Answer

  • Commodore_1995#
    Commodore_1995# ACE Posts: 98,326 Trailblazer
    Answer ✓
    Did these problems start after some windows update?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
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                                                     egydiocoelho Trailblazer
     
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Answers

  • Commodore_1995#
    Commodore_1995# ACE Posts: 98,326 Trailblazer
    edited December 2020
    Regarding the resolution, I don't have the images in English. However, I will show you what you should do:



    Choose this option to automatically correct the scale:

    Also increase the touchpad's sensitivity:

    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • Badgamer
    Badgamer Member Posts: 7 New User
    Regarding the resolution, I don't have the images in English. However, I will show you what you should do:



    Choose this option to automatically correct the scale:

    Also increase the touchpad's sensitivity:

    I will try to tape a connector. But i allready have all those settings turned on. Thanks for help
  • Commodore_1995#
    Commodore_1995# ACE Posts: 98,326 Trailblazer
    Answer ✓
    Did these problems start after some windows update?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • Badgamer
    Badgamer Member Posts: 7 New User
    Did these problems start after some windows update?
    YES
    I HAVE THE VERSION 2004
  • Does the same problem occur when restoring windows to a date prior to the problem?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • Badgamer
    Badgamer Member Posts: 7 New User
    Does the same problem occur when restoring windows to a date prior to the problem?
    I DIDNT TRY THAT YET
  • Badgamer
    Badgamer Member Posts: 7 New User
    BUT BEFORE THE NEW UPDATE I DIDNT HAVE THAT PROBLEMS
  • Badgamer
    Badgamer Member Posts: 7 New User
    I UPDATED TO THE NEW VERSION AND IT HELPED THANKS FOR HELP
  • You are welcome.
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :)