Predator Helios 300 Model N17C1 shuts off immediately

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Answers

  • Your keyboard may be misfed or in trouble:

    Ideally, send the notebook to be repaired under warranty!
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
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  • anthonyp
    anthonyp Member Posts: 3 New User
    This issue doesn't look like it's resolved? I have the same issue. Is this a known issue with this model? I have the same model, the same issue all of a sudden, just randomly one day it won't turns on. Please help.
  • user5839234923
    user5839234923 Member Posts: 1 New User
    Hi Jakoy, 
    Have you resolved your issue or did you identify the problem? I am having the exact same problem with the only difference that I had spilled some coffee over my keyboard. But besides that, everything is exactly the same. I thought that the keyboard is maybe broken but since you didnt mention any liquid damage in your case, that might not be the case after all. Would be great to have a reply from you.
  • Stg_razor
    Stg_razor Member Posts: 1 New User
    Hello, 
       I'm having the same issue with the 2019 helios 300. Has anyone figured out what was the issue or how to fix it?
  • Titoman40
    Titoman40 Member Posts: 2 New User
    Stg_razor said:
    Hello, 
       I'm having the same issue with the 2019 helios 300. Has anyone figured out what was the issue or how to fix it?

    Im having the same problem today, I was using my laptop norma and the windows 10 turn off alone, the power button dont work pressing another key turn the keyboard lid and screen for few second.

    Had to turn on pressing ESC key or F1 and dont leave the button pressing...
  • fntkz
    fntkz Member Posts: 1 New User
    hello im having the same problem with my pc i would like to know how did you solve it
  • Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • omermahmood4
    omermahmood4 Member Posts: 1 New User
    Hey did you ever find a solution for this, i have the exact same problem and it started when i moved from Pakistan to Kuwait so I'm thinking it could be an electrical problem do let me know if you found a solution for this ?