TravelMate P215-52 Flickering screen In Firefox & HTML5

ABC666
ABC666 Member Posts: 14

Tinkerer

edited November 2023 in 2020 Archives
Hi,
I just bought this laptop a month ago. But when i go to a site in FireFox and it uses HTML5.I get the following:
I need to refresh the page to get it back to normal, other tabs are still normal.
I have the latest drivers Intel(R) UHD Graphics  26.20.100.7926
Latest windows 10 64b updates. 19042.630
latest FireFox 83.0 (64-bits)
Is there anything I can do? Or is this a FireFox or  HTML5 problem.

Anyone can help me with this problem?
Thanks in advance. :)

Grtz,
ABC




Best Answer

  • Commodore_1995#
    Commodore_1995# ACE Posts: 98,332 Trailblazer
    Answer ✓
    Have you tried to uninstall firefox, erasing all information?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
«1

Answers

  • billsey
    billsey ACE Posts: 34,645 Trailblazer
    Can you provide the URL for that site? I'd like to verify it's not an issue with the browser...
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • ABC666
    ABC666 Member Posts: 14

    Tinkerer

    Hi billsey,
    Thank you for answering.
    It's a game Forge Of Empires.
  • billsey
    billsey ACE Posts: 34,645 Trailblazer
    OK, I don't read Dutch, but it looks OK with my system and Firefox. Do you see the login screen and have this happen after you enter the game, or does it happen before login?
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • ABC666
    ABC666 Member Posts: 14

    Tinkerer

    edited December 2020
    It happens during the game, after I login.  It goes ok for a while, and then that flickering comes. I happens a couple time per hour. So not all the time.
    It's not when I am doing something special. Sometimes it's the whole screen and sometimes part of the screen..


  • billsey
    billsey ACE Posts: 34,645 Trailblazer
    And I created a character in the US version, entered the game and went through the tutorials without a glitch. So it's not liable to be a Firefox problem. Can you roll back your Intel driver to see if that's the issue? Mine is the UHD 620 driver version 27.20.100.8935.
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • I tested it here and it works correctly on firefox and google chrome:

    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • ABC666
    ABC666 Member Posts: 14

    Tinkerer

    billsey said:
    And I created a character in the US version, entered the game and went through the tutorials without a glitch. So it's not liable to be a Firefox problem. Can you roll back your Intel driver to see if that's the issue? Mine is the UHD 620 driver version 27.20.100.8935.

    I installed version 27.20.100.8935, and for the last half hour no problem. So I think it worked. Thank you :)
    I will wait a little longer and then set your answer on : yes
  • ABC666
    ABC666 Member Posts: 14

    Tinkerer

    Unfortunately the problem is not solved:

  • Does the same problem occur in google chrome?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • billsey
    billsey ACE Posts: 34,645 Trailblazer
    Also try Edge... We are trying to determine if it's an issue with the browser's handling of HTML5 graphics, a problem with the video drivers or with the hardware. I'm leaning toward hardware at this point, just because I can't think of anything that would be changing the drivers on the fly to cause the issue.
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • ABC666
    ABC666 Member Posts: 14

    Tinkerer

    I tried Chrome today and as for now no problems. I will try Edge next.
    Thank you :)
  • Does the problem also occur at the edge?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • ABC666
    ABC666 Member Posts: 14

    Tinkerer

    Hi,

    I tried it for the last couple of hours on Edge, but so for no problems.
    So:
    Firefox : Flickering
    Chrome: Normal
    Edge: Normal
  • Commodore_1995#
    Commodore_1995# ACE Posts: 98,332 Trailblazer
    Answer ✓
    Have you tried to uninstall firefox, erasing all information?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • ABC666
    ABC666 Member Posts: 14

    Tinkerer

    egydiocoelho's trick did it, I uninstalled FireFox and erased everything, and installed it again. And since then ( 24 hours) no problems.
    So it seems that the problem is solved. :)
    Thank you all for your suggestions
  • you are welcome
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • ABC666
    ABC666 Member Posts: 14

    Tinkerer

    Today the problem returned.
    The only thing changed since a couple of days ago is, the latest windows update was installed.
  • When you restore windows to a date before the problem, does the problem still occur?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • ABC666
    ABC666 Member Posts: 14

    Tinkerer

    It's very strange, it happens a couple of times in a short period, but now for 1,5 day it didn't happen. I haven't done anything, like restore to a prior date..
  • ABC666
    ABC666 Member Posts: 14

    Tinkerer

    Since I posted that last message, it happened 6 times, so now I will try to restore to an earlier date.