Temperature Rise while plugged in

Arav32
Arav32 Member Posts: 2 New User
edited November 2023 in 2020 Archives
Hi Guys

I have recently purchased the Acer Predator Helios 300

Processor: i7-10750 @2.60 Ghz 2.59 Ghz , 6 cores, 12 threads
Memory: 16GB
Graphics: NVIDIA RTX 2070 Max Q , 8 GB

I am currently using it for Development tasks , haven' t started running games. I am starting a simple Java IDE and some browser tabs.

When I plugin to the power source , I see that the CPU temperature rising high with each thread having frequency exceeding 4000MHZ for each thread. I am not performing very heavy end tasks like running high end servers or something else. So, I see the the temperature reaching as high as 87C with no heavy prcoesses involved.


However, I don't see any issues when I go to battery mode. The frequency for each thread drops down to < 3000 Mhz and the temperature remains low as 44 degree C as seen from the predator sense monitoring.


If you observe the consistent high temps, those are when the power source is plugged in.

So , since I am new to this series, I have two questions.

  • Is there any way to control the CPU frequency with plugged in power so that I can reduce the consistent heat produced during my development work?
  • Is it normal for the temps to reach as high as 87C when the cores are running at such high frequency?

Please help me in this as I wanted to have a long lasting machine. :)

Sorry for the long question and thanks in advance.



Best Answer

  • Triparadox
    Triparadox Member Posts: 55 Devotee WiFi Icon
    edited October 2020 Answer ✓
    The easiest way to control your CPU performance is to install ThrottleStop. This application has several profiles including two defaults of A/C power and Battery power modes. Basically, once you set up the A/C power mode and Battery power mode, your laptop will automatically switch profile when it's plugged/unplugged. The remaining two profiles can be used for something like: extreme performance mode where you overclock the  CPU or a reasonably tweaked CPU voltages and clock speed for optimal game performance. There is more to this app than adjusting them. You can adjust the BD Prochot, Speed shift, and a lot more.

    This thread is edited

Answers

  • Triparadox
    Triparadox Member Posts: 55 Devotee WiFi Icon
    edited October 2020 Answer ✓
    The easiest way to control your CPU performance is to install ThrottleStop. This application has several profiles including two defaults of A/C power and Battery power modes. Basically, once you set up the A/C power mode and Battery power mode, your laptop will automatically switch profile when it's plugged/unplugged. The remaining two profiles can be used for something like: extreme performance mode where you overclock the  CPU or a reasonably tweaked CPU voltages and clock speed for optimal game performance. There is more to this app than adjusting them. You can adjust the BD Prochot, Speed shift, and a lot more.

    This thread is edited
  • Arav32
    Arav32 Member Posts: 2 New User
    Thanks for the input. It really helped.
    However , regarding the second question, is it expected for the CPUs temperature to reach 87C to 91C while using 100% full clock speed or is the heating out of range?

    Thanks in advance
  • OTLC
    OTLC Member Posts: 6

    Tinkerer
    I was having this problem where the fans were running so high and the CPU especially was hitting high 80s/low 90s when I was doing nothing or playing a game that wasn't intensive. I solved it by disabling turbo. You can do this in a few ways but I set my maximum processor state to 99% when plugged in.

    But the real trick was if you click the battery bar in the toolbar, set it to the middle, not the far right (best performance). If it's on the best performance, it will override any setting you have and just go full tilt all the time in my experience. Super noisy fans, super high temperatures. Throttlestop also does what I did via a power performance plan I believe so is probably a better overall solution. It just has a button to disable turbo mode if you want. (I may have had to install ParkControl to get the battery options for maximum processor state, I forget.)

    Lately I've been playing Hades at 1440p 144hz on an external monitor and before doing all of this I was at 92C+ CPU temperature and then after it runs the exact same but I'm low 40s all the time.


  • xapim
    xapim ACE Posts: 7,253 Pathfinder
    edited September 2020
    OTLC please stop recommending disabling turbo boost thats not a solution at all as most users do not even know the meaning of doing so and what causes to the performance when most needed in fact in my personal view whoever was the smart guy that came out with that idea in the first place doenst know anything about it either neither about laptops and why turbo boost is needed thats why we have TS to lock the cpu to the clocks we want it to boost up to without disabling it completely  thanks 


    https://www.userbenchmark.com/UserRun/11532543

    UserBenchmarks: Game 43%, Desk 61%, Work 40%
    CPU: Intel Core i5-7300HQ - 63.5%
    GPU: Nvidia GTX 1050-Ti (Mobile) - 41.9%
    SSD: WDC WDS200T2B0B-00YS70 2TB - 71.4%
    HDD: WD WD10SPZX-00HKTT0 1TB - 93.7%
    RAM: Kingston HyperX DDR4 2666 C15 2x16GB - 76.8%
    MBD: Acer Predator G3-572

    I'm not an Acer employee. (just here to help in the best way i can)
    If my answer fixed you issue please accept it for any other users who search for it would find it quickly thanks :)
    If you want to learn more about undervolting/optimizing windows join the Predator fb group and youtube channel:

    Owner/Admin (HOTEL HERO/Red-Sand/Opoka Opoka)
    https://www.facebook.com/groups/PredatorHelios300
    https://www.youtube.com/channel/UCNJwGUHxSJ8FKqAhnOqQuAw
    Acer support:
    https://www.acer.com/ac/en/US/content/service-contact
    http://www.acer.com/worldwide/support/  


  • xapim
    xapim ACE Posts: 7,253 Pathfinder
    edited September 2020
    Triparadox Just to make this clear to everyone here only the K and HK mobile cpus can be overclocked none of the HQ/H are overclockable


    https://www.userbenchmark.com/UserRun/11532543

    UserBenchmarks: Game 43%, Desk 61%, Work 40%
    CPU: Intel Core i5-7300HQ - 63.5%
    GPU: Nvidia GTX 1050-Ti (Mobile) - 41.9%
    SSD: WDC WDS200T2B0B-00YS70 2TB - 71.4%
    HDD: WD WD10SPZX-00HKTT0 1TB - 93.7%
    RAM: Kingston HyperX DDR4 2666 C15 2x16GB - 76.8%
    MBD: Acer Predator G3-572

    I'm not an Acer employee. (just here to help in the best way i can)
    If my answer fixed you issue please accept it for any other users who search for it would find it quickly thanks :)
    If you want to learn more about undervolting/optimizing windows join the Predator fb group and youtube channel:

    Owner/Admin (HOTEL HERO/Red-Sand/Opoka Opoka)
    https://www.facebook.com/groups/PredatorHelios300
    https://www.youtube.com/channel/UCNJwGUHxSJ8FKqAhnOqQuAw
    Acer support:
    https://www.acer.com/ac/en/US/content/service-contact
    http://www.acer.com/worldwide/support/  


  • xapim
    xapim ACE Posts: 7,253 Pathfinder
    edited September 2020
    Arav32 optimise your windows properly and undervolt with TS check here (use the previous gen conf and keep tweaking it yourself manually) also if youre working with high demanding software consider upgrading your ram to 32gb dual channel either hyperx or vengeance good luck :)


    https://www.userbenchmark.com/UserRun/11532543

    UserBenchmarks: Game 43%, Desk 61%, Work 40%
    CPU: Intel Core i5-7300HQ - 63.5%
    GPU: Nvidia GTX 1050-Ti (Mobile) - 41.9%
    SSD: WDC WDS200T2B0B-00YS70 2TB - 71.4%
    HDD: WD WD10SPZX-00HKTT0 1TB - 93.7%
    RAM: Kingston HyperX DDR4 2666 C15 2x16GB - 76.8%
    MBD: Acer Predator G3-572

    I'm not an Acer employee. (just here to help in the best way i can)
    If my answer fixed you issue please accept it for any other users who search for it would find it quickly thanks :)
    If you want to learn more about undervolting/optimizing windows join the Predator fb group and youtube channel:

    Owner/Admin (HOTEL HERO/Red-Sand/Opoka Opoka)
    https://www.facebook.com/groups/PredatorHelios300
    https://www.youtube.com/channel/UCNJwGUHxSJ8FKqAhnOqQuAw
    Acer support:
    https://www.acer.com/ac/en/US/content/service-contact
    http://www.acer.com/worldwide/support/  


  • OTLC
    OTLC Member Posts: 6

    Tinkerer
    Dude, the main problems people have with this laptop and your advice in hundreds of threads has been terrible. I've read them. Fine, people can keep asking the same question over and over on how this laptop runs its fans at max speed but is still 90C over. and over. and over.

    I read your answers on a lot of stuff, found them completely worthless and then went and found actual solutions to multiple problems this weekend.

    You literally didn't even read his actual first post, I can tell. The reason his CPU is going nuts is because he has the battery slider set to Best Performance, full stop. If you actually listened to what people experienced with this laptop, you would have a base of knowledge on what is actually happening and how to fix it.

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