Why is my headset mic not working when I connect it in the audio jack.

Beniam
Beniam Member Posts: 15 Troubleshooter
edited November 2023 in 2020 Archives
The jack is TRRS so it should be capturing audio, but even when I connect the headset to the laptop (acer nitro 5 An515-53) it doesn't make the sound that tells you a device has connected yet I can hear audio through the headset. I've tried reinstalling my audio drivers but nothing is working.

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