After using throttlestop remix & intel xtu my Helios 300 i5 8th gen 1050ti temp is still 97°C

revrock
revrock Member Posts: 33 Enthusiast WiFi Icon
edited November 2023 in 2020 Archives
I’m using acer predator Helios 300 i5 8th gen 1050ti and from day 1 while playing games it’s overheating my laptop temp goes 95°C - 97°C,so I watched couple of YouTube videos on undervolting using throttlestop remix and intel XTU I used them but still my cpu temp is 97°c I do couple of cpu test and my max temp was 97-98°c after undervolting ,then I cleaned my Aero blade (it was pretty dusty) but still noting happened my Laptop temp was 97°c I have also Repaste thermal paste so little bit my temp drops it was 91°c (still high ) and my CPU was throttling ,so I updated my bios from 1.19 to 1.26 and now again my temp increases from 91 to 97°c . I’m really confused that what’s the problem with my laptop I have done everything to reduce it's temp but nothing is working for me .....help !

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Answers

  • GAMING6698
    GAMING6698 ACE Posts: 7,796 Pathfinder
    @revrock
    Clean all air vents and only use throttlestop.
    Intel XTU is not very helpful 
    windows 10/11 optimization guide for gaming 
    Windows 10/11 optimization guide for gaming — Acer Community

    My AN515-43 laptop UserBenchmark-
    https://www.userbenchmark.com/UserRun/51514566
  • revrock
    revrock Member Posts: 33 Enthusiast WiFi Icon
    @revrock
    Clean all air vents and only use throttlestop.
    Intel XTU is not very helpful 
    Thanks for the suggestion as I told you I cleaned all the vents and fans and I have also used throttlestop remix and undervolted it -0.140 and I run the test nothing happened my laptop tem was 97°c 
    but yeah one thing when I run the test without plugging charger my laptop temp was 77°c 
    so I’m confused is there a problem with my battery, laptop charger, voltage or bad CPU bcoz my CPU that only overheat my GPU temp goes 75°c 
  • Eveera
    Eveera Member Posts: 2 New User
    revrock said:
    I’m using acer predator Helios 300 i5 8th gen 1050ti and from day 1 while playing games it’s overheating my laptop temp goes 95°C - 97°C,so I watched couple of YouTube videos on undervolting using throttlestop remix and intel XTU I used them but still my cpu temp is 97°c I do couple of cpu test and my max temp was 97-98°c after undervolting ,then I cleaned my Aero blade (it was pretty dusty) but still noting happened my Laptop temp was 97°c I have also Repaste thermal paste so little bit my temp drops it was 91°c (still high ) and my CPU was throttling ,so I updated my bios from 1.19 to 1.26 and now again my temp increases from 91 to 97°c . I’m really confused that what’s the problem with my laptop I have done everything to reduce it's temp but nothing is working for me .....help !
    hay my gpu discreated it won't working it shows code(43).some body pls help
  • xapim
    xapim ACE Posts: 7,253 Pathfinder


    https://www.userbenchmark.com/UserRun/11532543

    UserBenchmarks: Game 43%, Desk 61%, Work 40%
    CPU: Intel Core i5-7300HQ - 63.5%
    GPU: Nvidia GTX 1050-Ti (Mobile) - 41.9%
    SSD: WDC WDS200T2B0B-00YS70 2TB - 71.4%
    HDD: WD WD10SPZX-00HKTT0 1TB - 93.7%
    RAM: Kingston HyperX DDR4 2666 C15 2x16GB - 76.8%
    MBD: Acer Predator G3-572

    I'm not an Acer employee. (just here to help in the best way i can)
    If my answer fixed you issue please accept it for any other users who search for it would find it quickly thanks :)
    If you want to learn more about undervolting/optimizing windows join the Predator fb group and youtube channel:

    Owner/Admin (HOTEL HERO/Red-Sand/Opoka Opoka)
    https://www.facebook.com/groups/PredatorHelios300
    https://www.youtube.com/channel/UCNJwGUHxSJ8FKqAhnOqQuAw
    Acer support:
    https://www.acer.com/ac/en/US/content/service-contact
    http://www.acer.com/worldwide/support/  


  • xapim
    xapim ACE Posts: 7,253 Pathfinder
    revrock u need to get it repasted with kryonaut or similar if youre able without voiding your warranty also i hope you have optimised your windows properly as if not optimised TS wont do anything and keem the back lifted 2/3" at all times for a proper airflow good luck :)


    https://www.userbenchmark.com/UserRun/11532543

    UserBenchmarks: Game 43%, Desk 61%, Work 40%
    CPU: Intel Core i5-7300HQ - 63.5%
    GPU: Nvidia GTX 1050-Ti (Mobile) - 41.9%
    SSD: WDC WDS200T2B0B-00YS70 2TB - 71.4%
    HDD: WD WD10SPZX-00HKTT0 1TB - 93.7%
    RAM: Kingston HyperX DDR4 2666 C15 2x16GB - 76.8%
    MBD: Acer Predator G3-572

    I'm not an Acer employee. (just here to help in the best way i can)
    If my answer fixed you issue please accept it for any other users who search for it would find it quickly thanks :)
    If you want to learn more about undervolting/optimizing windows join the Predator fb group and youtube channel:

    Owner/Admin (HOTEL HERO/Red-Sand/Opoka Opoka)
    https://www.facebook.com/groups/PredatorHelios300
    https://www.youtube.com/channel/UCNJwGUHxSJ8FKqAhnOqQuAw
    Acer support:
    https://www.acer.com/ac/en/US/content/service-contact
    http://www.acer.com/worldwide/support/  


  • revrock
    revrock Member Posts: 33 Enthusiast WiFi Icon
    xapim said:
    revrock u need to get it repasted with kryonaut or similar if youre able without voiding your warranty also i hope you have optimised your windows properly as if not optimised TS wont do anything and keem the back lifted 2/3" at all times for a proper airflow good luck :)
    hey thanks for the advice mate but i already repasted the thermal paste what i actually want to say is my throttelstop settings are not applying that's why when i run TS bench test temp are still 96 degree 

  • xapim
    xapim ACE Posts: 7,253 Pathfinder
    edited August 2020
    revrock if you repasted with kryonaut or similar and your still getting high temps you have a bad repaste redo it i suggest spread method only a thinl layer covering both diodes its enough too much paste its bad to check if your ts settings are applying or not (make sure to turn on TS many ppl just open it/leave it and think its already on) check hwinfo sensors fro your undervolt values


    https://www.userbenchmark.com/UserRun/11532543

    UserBenchmarks: Game 43%, Desk 61%, Work 40%
    CPU: Intel Core i5-7300HQ - 63.5%
    GPU: Nvidia GTX 1050-Ti (Mobile) - 41.9%
    SSD: WDC WDS200T2B0B-00YS70 2TB - 71.4%
    HDD: WD WD10SPZX-00HKTT0 1TB - 93.7%
    RAM: Kingston HyperX DDR4 2666 C15 2x16GB - 76.8%
    MBD: Acer Predator G3-572

    I'm not an Acer employee. (just here to help in the best way i can)
    If my answer fixed you issue please accept it for any other users who search for it would find it quickly thanks :)
    If you want to learn more about undervolting/optimizing windows join the Predator fb group and youtube channel:

    Owner/Admin (HOTEL HERO/Red-Sand/Opoka Opoka)
    https://www.facebook.com/groups/PredatorHelios300
    https://www.youtube.com/channel/UCNJwGUHxSJ8FKqAhnOqQuAw
    Acer support:
    https://www.acer.com/ac/en/US/content/service-contact
    http://www.acer.com/worldwide/support/  


  • revrock
    revrock Member Posts: 33 Enthusiast WiFi Icon
    xapim said:
    revrock if you repasted with kryonaut or similar and your still getting high temps you have a bad repaste redo it i suggest spread method only a thinl layer covering both diodes its enough too much paste its bad
    okay i'll do it but what about throttelstop i undervolted my cpu cache core and intel and also save the changes but the setting is not applying when i run the test temp are same this same is happening when i use intel xtu i undervoltred my cpu and run a cpu stree test still my temp are same 
  • xapim
    xapim ACE Posts: 7,253 Pathfinder
    edited August 2020
    revrock i was still editing my reply please read it and see the ex below




    https://www.userbenchmark.com/UserRun/11532543

    UserBenchmarks: Game 43%, Desk 61%, Work 40%
    CPU: Intel Core i5-7300HQ - 63.5%
    GPU: Nvidia GTX 1050-Ti (Mobile) - 41.9%
    SSD: WDC WDS200T2B0B-00YS70 2TB - 71.4%
    HDD: WD WD10SPZX-00HKTT0 1TB - 93.7%
    RAM: Kingston HyperX DDR4 2666 C15 2x16GB - 76.8%
    MBD: Acer Predator G3-572

    I'm not an Acer employee. (just here to help in the best way i can)
    If my answer fixed you issue please accept it for any other users who search for it would find it quickly thanks :)
    If you want to learn more about undervolting/optimizing windows join the Predator fb group and youtube channel:

    Owner/Admin (HOTEL HERO/Red-Sand/Opoka Opoka)
    https://www.facebook.com/groups/PredatorHelios300
    https://www.youtube.com/channel/UCNJwGUHxSJ8FKqAhnOqQuAw
    Acer support:
    https://www.acer.com/ac/en/US/content/service-contact
    http://www.acer.com/worldwide/support/  


  • revrock
    revrock Member Posts: 33 Enthusiast WiFi Icon
    xapim said:
    revrock i was still editing my reply please read it 
    yes i trun on when i do the TS bench test but temp are still same i try using TS latest version and TS9.0
  • xapim
    xapim ACE Posts: 7,253 Pathfinder
    edited August 2020 Answer ✓
    revrock you u have a bad repaste and windows not properly optimised TS will not do anything at all even just a good repaste with a proper thermal paste its enough to lower the temps down up to 25+ and of course not to forget to clean the fans and exit airflow properly when repasting


    https://www.userbenchmark.com/UserRun/11532543

    UserBenchmarks: Game 43%, Desk 61%, Work 40%
    CPU: Intel Core i5-7300HQ - 63.5%
    GPU: Nvidia GTX 1050-Ti (Mobile) - 41.9%
    SSD: WDC WDS200T2B0B-00YS70 2TB - 71.4%
    HDD: WD WD10SPZX-00HKTT0 1TB - 93.7%
    RAM: Kingston HyperX DDR4 2666 C15 2x16GB - 76.8%
    MBD: Acer Predator G3-572

    I'm not an Acer employee. (just here to help in the best way i can)
    If my answer fixed you issue please accept it for any other users who search for it would find it quickly thanks :)
    If you want to learn more about undervolting/optimizing windows join the Predator fb group and youtube channel:

    Owner/Admin (HOTEL HERO/Red-Sand/Opoka Opoka)
    https://www.facebook.com/groups/PredatorHelios300
    https://www.youtube.com/channel/UCNJwGUHxSJ8FKqAhnOqQuAw
    Acer support:
    https://www.acer.com/ac/en/US/content/service-contact
    http://www.acer.com/worldwide/support/  


  • revrock
    revrock Member Posts: 33 Enthusiast WiFi Icon
    xapim said:
    revrock i was still editing my reply please read it and see the ex below


    i watched Hotel hero video of throttelstop remix undervolting i did same settings but when i run a test or played a game my temp are still 96 degree
  • xapim
    xapim ACE Posts: 7,253 Pathfinder
    edited August 2020
    revrock as i said bad repaste sorry no one can help u there in this case doesnt matter whatever u do a bad repaste its a bad repaste  some ppl take up to 5/6 times before they get it right also make sure you havent got any of the thermal pads damaged as that will certainly make the heatsink uneven and cause bad thermal transfer 


    https://www.userbenchmark.com/UserRun/11532543

    UserBenchmarks: Game 43%, Desk 61%, Work 40%
    CPU: Intel Core i5-7300HQ - 63.5%
    GPU: Nvidia GTX 1050-Ti (Mobile) - 41.9%
    SSD: WDC WDS200T2B0B-00YS70 2TB - 71.4%
    HDD: WD WD10SPZX-00HKTT0 1TB - 93.7%
    RAM: Kingston HyperX DDR4 2666 C15 2x16GB - 76.8%
    MBD: Acer Predator G3-572

    I'm not an Acer employee. (just here to help in the best way i can)
    If my answer fixed you issue please accept it for any other users who search for it would find it quickly thanks :)
    If you want to learn more about undervolting/optimizing windows join the Predator fb group and youtube channel:

    Owner/Admin (HOTEL HERO/Red-Sand/Opoka Opoka)
    https://www.facebook.com/groups/PredatorHelios300
    https://www.youtube.com/channel/UCNJwGUHxSJ8FKqAhnOqQuAw
    Acer support:
    https://www.acer.com/ac/en/US/content/service-contact
    http://www.acer.com/worldwide/support/  


  • revrock
    revrock Member Posts: 33 Enthusiast WiFi Icon
    xapim said:
    revrock you u have a bad repaste and windows not properly optimised TS will not do anything at all even just a good repaste with a proper thermal paste its enough to lower the temps down up to 25+ 
    okay i'll go for thermal repaste again can you help me how i properly  repaste i'm using kryonaut thermal grizzly and should i optimize my window
  • xapim
    xapim ACE Posts: 7,253 Pathfinder
    edited August 2020
    revrock windows should always be optimised check hotel hero youtube channel or the predator fb group announcements posts and in the posts above i already described the best way to repaste it its the only way i do it myself to any device never had any issues good luck :)


    https://www.userbenchmark.com/UserRun/11532543

    UserBenchmarks: Game 43%, Desk 61%, Work 40%
    CPU: Intel Core i5-7300HQ - 63.5%
    GPU: Nvidia GTX 1050-Ti (Mobile) - 41.9%
    SSD: WDC WDS200T2B0B-00YS70 2TB - 71.4%
    HDD: WD WD10SPZX-00HKTT0 1TB - 93.7%
    RAM: Kingston HyperX DDR4 2666 C15 2x16GB - 76.8%
    MBD: Acer Predator G3-572

    I'm not an Acer employee. (just here to help in the best way i can)
    If my answer fixed you issue please accept it for any other users who search for it would find it quickly thanks :)
    If you want to learn more about undervolting/optimizing windows join the Predator fb group and youtube channel:

    Owner/Admin (HOTEL HERO/Red-Sand/Opoka Opoka)
    https://www.facebook.com/groups/PredatorHelios300
    https://www.youtube.com/channel/UCNJwGUHxSJ8FKqAhnOqQuAw
    Acer support:
    https://www.acer.com/ac/en/US/content/service-contact
    http://www.acer.com/worldwide/support/  


  • revrock
    revrock Member Posts: 33 Enthusiast WiFi Icon
    xapim said:
    revrock windows should always be optimised check hotel hero youtube channel or the predator fb group announcements posts and in the posts above i already described the best way to repaste it its the only way i do it myself to any device never had any issues good luck :)
    i hope it will work for me 
  • xapim
    xapim ACE Posts: 7,253 Pathfinder
    revrock let us know the results its the silicone lottery :)


    https://www.userbenchmark.com/UserRun/11532543

    UserBenchmarks: Game 43%, Desk 61%, Work 40%
    CPU: Intel Core i5-7300HQ - 63.5%
    GPU: Nvidia GTX 1050-Ti (Mobile) - 41.9%
    SSD: WDC WDS200T2B0B-00YS70 2TB - 71.4%
    HDD: WD WD10SPZX-00HKTT0 1TB - 93.7%
    RAM: Kingston HyperX DDR4 2666 C15 2x16GB - 76.8%
    MBD: Acer Predator G3-572

    I'm not an Acer employee. (just here to help in the best way i can)
    If my answer fixed you issue please accept it for any other users who search for it would find it quickly thanks :)
    If you want to learn more about undervolting/optimizing windows join the Predator fb group and youtube channel:

    Owner/Admin (HOTEL HERO/Red-Sand/Opoka Opoka)
    https://www.facebook.com/groups/PredatorHelios300
    https://www.youtube.com/channel/UCNJwGUHxSJ8FKqAhnOqQuAw
    Acer support:
    https://www.acer.com/ac/en/US/content/service-contact
    http://www.acer.com/worldwide/support/  


  • revrock
    revrock Member Posts: 33 Enthusiast WiFi Icon
    xapim said:
    revrock let us know the results its the silicone lottery :)
    sure i do let you know after i repaste and optimize my windows
  • revrock
    revrock Member Posts: 33 Enthusiast WiFi Icon
    xapim said:
    revrock let us know the results its the silicone lottery :)
    Hey so my problem got fixed finally I was facing this problem since 2018 I repasted thermal paste 2 times from acer care centre but nothing work I started 3 Threads here everyone given me diffrent suggestion of undervolting and all but settings was applying I was going to give up on my gaming and I thought I made mistake buying predator 
    but then I joined hotel hero Facebook group I met some people one of them help me he used teamviewer and diagonosed my laptop he used hotel hero i5 8th gen throttle stop file he run a bench test and still my temp was 96°C he HW monitor to see if undervolting is applying or not and as I mention first undervolting setting was not applying 

    so straight to the point now a bad C++ file was stopping undervolting settings on my laptop so he reinstall it and then apply it and it works and then I repasted thermal paste and now my tem drop from 97°c to 70-83°c while playing games as you can see the SS I attached So i played gta5 for 30 min in stress and the max temp I got is 83°C on auto and when play that in fan speed max the temp I got is 70°c and before undervolting and repasting thermal in first 10 min of gameplay my temp reaches to 97°C the things which where making my CPU heat are 
    1. Bad thermal repast (which acer technician has done 2 times ) my suggestion is repaste thermal by your own watching couple of YouTube videos
    2. check wheather your undervolting settings are getting applied through HW monitor if not then simply reinstall your visual C++ files 
    in my case some bad C++ files was not letting me undervolt or downgrade your bios to its factory default 
    hope if someone facing similar problem like me can you this things which used and fixed there overheating problem 
    thanks everyone to helping me 
    Next year I’m planing to buy new Helios 500 
    but this Helios 300 2018 one will be special for me bcoz this laptop givien me lots of problem lol😂
  • xapim
    xapim ACE Posts: 7,253 Pathfinder
    Answer ✓
    revrock exactly what i always recommend to everyone do it yourself but only if you can without voiding your warranty glad you finally got it sorted :)


    https://www.userbenchmark.com/UserRun/11532543

    UserBenchmarks: Game 43%, Desk 61%, Work 40%
    CPU: Intel Core i5-7300HQ - 63.5%
    GPU: Nvidia GTX 1050-Ti (Mobile) - 41.9%
    SSD: WDC WDS200T2B0B-00YS70 2TB - 71.4%
    HDD: WD WD10SPZX-00HKTT0 1TB - 93.7%
    RAM: Kingston HyperX DDR4 2666 C15 2x16GB - 76.8%
    MBD: Acer Predator G3-572

    I'm not an Acer employee. (just here to help in the best way i can)
    If my answer fixed you issue please accept it for any other users who search for it would find it quickly thanks :)
    If you want to learn more about undervolting/optimizing windows join the Predator fb group and youtube channel:

    Owner/Admin (HOTEL HERO/Red-Sand/Opoka Opoka)
    https://www.facebook.com/groups/PredatorHelios300
    https://www.youtube.com/channel/UCNJwGUHxSJ8FKqAhnOqQuAw
    Acer support:
    https://www.acer.com/ac/en/US/content/service-contact
    http://www.acer.com/worldwide/support/