I cant able to find my web cam .. Model Acer Nitro ryzen 5 (AN515-42)
aravindh
Member Posts: 3 New User
I bought a brand new laptop in Amazon today...while checking all its apps, I found that My windows camera app and skype cannot able to find the attached camera in the laptop... My camera app shows the error:00AF4244(00xC00DBE0).. I tried most of the methods available in acer community and other websites.. Can someone help me!!!
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Answers
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Go to device manager and uninstall Integrated webcam drivers and restart the unit. If the issue persist after the restart then update your windows.aravindh said:I bought a brand new laptop in Amazon today...while checking all its apps, I found that My windows camera app and skype cannot able to find the attached camera in the laptop... My camera app shows the error:00AF4244(00xC00DBE0).. I tried most of the methods available in acer community and other websites.. Can someone help me!!!Click on 'Yes' to accept my comment as answer0 -
hi arvind,
is your laptop's display white or yellowish? like the colors when you are on web page or anywhere0 -
No problems in the display0
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aravindh said:0
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my web cam is cannot use after update windows and bios
Model Acer Nitro ryzen 5 (AN515-42)
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Run all the updates until 1809 . Also update drivers from within device manager -> device -> update driver . It is very slow to update so be patient0
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Any other solution - is their a driver that we can find?
same problem for my Nitro - this is what I have done and still no solution
1) uninstall - cant seem to find it anymore in device manager - even after restarting
2) windows updated to date - still no camera
3) watch many videos but did not help
Big issue is the camera is no longer available in the Device Manager, I can try to add hardware BUT there is no software - even in ACER website.
Any Solution is Gravely Needed!0