CPU Temperature and Keyboard

Vahan
Vahan Member Posts: 8

Tinkerer

edited November 2023 in 2020 Archives
Hi,
1) Is this temperature normal for CPU in stress test?
2) I think keyboard isn't working normal, but Acer said it normal for this laptop. Upper side of key is working normal, but downside and boarders isn't working sometimes, is it normal or laptop is damaged?

Answers

  • xapim
    xapim ACE Posts: 7,253 Pathfinder
    edited July 2020
    Vahan in stress test yes but you shouldnt worry about any stress test you should check your temps while using it normally and gaming with msi ab or hwinfo thats what it counts as on stress test youre using 100% cpu/gpu that wont happen on normal circumstances the temps should be 85'ish cpu 70/75 gpu max the keyboard should still work fine regardless if its not contact acer support and send it back to get it fixed/replaced :)


    https://www.userbenchmark.com/UserRun/11532543

    UserBenchmarks: Game 43%, Desk 61%, Work 40%
    CPU: Intel Core i5-7300HQ - 63.5%
    GPU: Nvidia GTX 1050-Ti (Mobile) - 41.9%
    SSD: WDC WDS200T2B0B-00YS70 2TB - 71.4%
    HDD: WD WD10SPZX-00HKTT0 1TB - 93.7%
    RAM: Kingston HyperX DDR4 2666 C15 2x16GB - 76.8%
    MBD: Acer Predator G3-572

    I'm not an Acer employee. (just here to help in the best way i can)
    If my answer fixed you issue please accept it for any other users who search for it would find it quickly thanks :)
    If you want to learn more about undervolting/optimizing windows join the Predator fb group and youtube channel:

    Owner/Admin (HOTEL HERO/Red-Sand/Opoka Opoka)
    https://www.facebook.com/groups/PredatorHelios300
    https://www.youtube.com/channel/UCNJwGUHxSJ8FKqAhnOqQuAw
    Acer support:
    https://www.acer.com/ac/en/US/content/service-contact
    http://www.acer.com/worldwide/support/  


  • Vahan
    Vahan Member Posts: 8

    Tinkerer

    edited July 2020
    xapim said:
    Vahan in stress test yes but you shouldnt worry about any stress test you should check your temps while using it normally and gaming with msi ab or hwinfo thats what it counts as on stress test youre using 100% cpu/gpu that wont happen on normal circumstances the temps should be 85'ish cpu 70/75 gpu max the keyboard should still work fine regardless if its not contact acer support and send it back to get it fixed/replaced :)
    in Assassins creed Black flag after 15-20 minutes temperature is 80-95, CS source is 75-85. Only letters isn't working normal, other keys working normal, that's why i was thinking it's normal.
  • Vahan
    Vahan Member Posts: 8

    Tinkerer

  • xapim
    xapim ACE Posts: 7,253 Pathfinder
    edited July 2020
    Vahan temps way too high optimise your windows and undervolt it further if already pre undervolted on stock check here last resort repaste it with kryonaut or similar if you can without voiding your warranty or send it back to acer to get it repasted with stock paste good luck :)


    https://www.userbenchmark.com/UserRun/11532543

    UserBenchmarks: Game 43%, Desk 61%, Work 40%
    CPU: Intel Core i5-7300HQ - 63.5%
    GPU: Nvidia GTX 1050-Ti (Mobile) - 41.9%
    SSD: WDC WDS200T2B0B-00YS70 2TB - 71.4%
    HDD: WD WD10SPZX-00HKTT0 1TB - 93.7%
    RAM: Kingston HyperX DDR4 2666 C15 2x16GB - 76.8%
    MBD: Acer Predator G3-572

    I'm not an Acer employee. (just here to help in the best way i can)
    If my answer fixed you issue please accept it for any other users who search for it would find it quickly thanks :)
    If you want to learn more about undervolting/optimizing windows join the Predator fb group and youtube channel:

    Owner/Admin (HOTEL HERO/Red-Sand/Opoka Opoka)
    https://www.facebook.com/groups/PredatorHelios300
    https://www.youtube.com/channel/UCNJwGUHxSJ8FKqAhnOqQuAw
    Acer support:
    https://www.acer.com/ac/en/US/content/service-contact
    http://www.acer.com/worldwide/support/  


  • Vahan
    Vahan Member Posts: 8

    Tinkerer

    xapim said:
    Vahan temps way too high optimise your windows and undervolt it further if already pre undervolted on stock check here last resort repaste it with kryonaut or similar if you can without voiding your warranty or send it back to acer to get it repasted with stock paste good luck :)
    my CPU is i7 10750, there isn't my CPU in your link.
  • xapim
    xapim ACE Posts: 7,253 Pathfinder
    edited July 2020
    Vahan theres not because all profiles are made by him if someone will borrow him a laptop with that cpu or provide him remote access to one so he can keep testing settings he will certainly do it until then u can use the previous gen conf and tweak it yourself manually also theres rumours that intel and microsoft locked the 10th gen movile cpus via microcode so they cant be undervolted by anyone not even manufacturers (which to me its bull...) i can undervolt my 10th gen 10210U cpu that why acer is not pre-undervolting any of the 2020 models as the 2019 were as far as im aware


    https://www.userbenchmark.com/UserRun/11532543

    UserBenchmarks: Game 43%, Desk 61%, Work 40%
    CPU: Intel Core i5-7300HQ - 63.5%
    GPU: Nvidia GTX 1050-Ti (Mobile) - 41.9%
    SSD: WDC WDS200T2B0B-00YS70 2TB - 71.4%
    HDD: WD WD10SPZX-00HKTT0 1TB - 93.7%
    RAM: Kingston HyperX DDR4 2666 C15 2x16GB - 76.8%
    MBD: Acer Predator G3-572

    I'm not an Acer employee. (just here to help in the best way i can)
    If my answer fixed you issue please accept it for any other users who search for it would find it quickly thanks :)
    If you want to learn more about undervolting/optimizing windows join the Predator fb group and youtube channel:

    Owner/Admin (HOTEL HERO/Red-Sand/Opoka Opoka)
    https://www.facebook.com/groups/PredatorHelios300
    https://www.youtube.com/channel/UCNJwGUHxSJ8FKqAhnOqQuAw
    Acer support:
    https://www.acer.com/ac/en/US/content/service-contact
    http://www.acer.com/worldwide/support/  


  • Vahan
    Vahan Member Posts: 8

    Tinkerer

    xapim said:
    Vahan theres not because all profiles are made by him if someone will borrow him a laptop with that cpu or provide him remote access to one so he can keep testing settings he will certainly do it until then u can use the previous gen conf and tweak it yourself manually also theres rumours that intel and microsoft locked the 10th gen movile cpus via microcode so they cant be undervolted by anyone not even manufacturers (which to me its bull...) i can undervolt my 10th gen 10210U cpu that why acer is not pre-undervolting any of the 2020 models as the 2019 were as far as im aware
    and what about keyboard in video?
  • xapim
    xapim ACE Posts: 7,253 Pathfinder
    edited July 2020
    @Vahan well seems to lag a bit but wouldnt be that because of not enough ram how much do u have ?? and is it in dual channel have i tried it on safe mode with network to see if it does the same you should have 16gb minimum in dual channel same size/clock/cl


    https://www.userbenchmark.com/UserRun/11532543

    UserBenchmarks: Game 43%, Desk 61%, Work 40%
    CPU: Intel Core i5-7300HQ - 63.5%
    GPU: Nvidia GTX 1050-Ti (Mobile) - 41.9%
    SSD: WDC WDS200T2B0B-00YS70 2TB - 71.4%
    HDD: WD WD10SPZX-00HKTT0 1TB - 93.7%
    RAM: Kingston HyperX DDR4 2666 C15 2x16GB - 76.8%
    MBD: Acer Predator G3-572

    I'm not an Acer employee. (just here to help in the best way i can)
    If my answer fixed you issue please accept it for any other users who search for it would find it quickly thanks :)
    If you want to learn more about undervolting/optimizing windows join the Predator fb group and youtube channel:

    Owner/Admin (HOTEL HERO/Red-Sand/Opoka Opoka)
    https://www.facebook.com/groups/PredatorHelios300
    https://www.youtube.com/channel/UCNJwGUHxSJ8FKqAhnOqQuAw
    Acer support:
    https://www.acer.com/ac/en/US/content/service-contact
    http://www.acer.com/worldwide/support/  


  • Vahan
    Vahan Member Posts: 8

    Tinkerer

    edited July 2020
    xapim said:
    @Vahan well seems to lag a bit but wouldnt be that because of not enough ram how much do u have ?? and is it in dual channel have i tried it on safe mode with network to see if it does the same you should have 16gb minimum in dual channel same size/clock/cl
    ram is 16GB dual channel. there isn't any lag. laptop is new(5 days)
  • xapim
    xapim ACE Posts: 7,253 Pathfinder
    edited July 2020
    Vahan as i said try in on safe mode with networking to see if it does the same and the best its always to contact acer support directly this community its not a direct acer support channel we do not work for acer in any way were here just voluntarily to help the best way we can were just normal users like yourself :)


    https://www.userbenchmark.com/UserRun/11532543

    UserBenchmarks: Game 43%, Desk 61%, Work 40%
    CPU: Intel Core i5-7300HQ - 63.5%
    GPU: Nvidia GTX 1050-Ti (Mobile) - 41.9%
    SSD: WDC WDS200T2B0B-00YS70 2TB - 71.4%
    HDD: WD WD10SPZX-00HKTT0 1TB - 93.7%
    RAM: Kingston HyperX DDR4 2666 C15 2x16GB - 76.8%
    MBD: Acer Predator G3-572

    I'm not an Acer employee. (just here to help in the best way i can)
    If my answer fixed you issue please accept it for any other users who search for it would find it quickly thanks :)
    If you want to learn more about undervolting/optimizing windows join the Predator fb group and youtube channel:

    Owner/Admin (HOTEL HERO/Red-Sand/Opoka Opoka)
    https://www.facebook.com/groups/PredatorHelios300
    https://www.youtube.com/channel/UCNJwGUHxSJ8FKqAhnOqQuAw
    Acer support:
    https://www.acer.com/ac/en/US/content/service-contact
    http://www.acer.com/worldwide/support/  


  • Vahan
    Vahan Member Posts: 8

    Tinkerer

    xapim said:
    Vahan as i said try in on safe mode with networking to see if it does the same and the best its always to contact acer support directly this community its not a direct acer support channel we do not work for acer in any way were here just voluntarily to help the best way we can were just normal users like yourself :)
    i know ,I thought those who have this model will write they have same problem, or havn't any problem with keyboard
  • xapim
    xapim ACE Posts: 7,253 Pathfinder
    Vahan as u said its brand new and unfortunately its well known by all manufacturers there are always lemons in the basket when it comes to mass production of whatever if i were you i would contact acer and send it to get it properly diagnosed 


    https://www.userbenchmark.com/UserRun/11532543

    UserBenchmarks: Game 43%, Desk 61%, Work 40%
    CPU: Intel Core i5-7300HQ - 63.5%
    GPU: Nvidia GTX 1050-Ti (Mobile) - 41.9%
    SSD: WDC WDS200T2B0B-00YS70 2TB - 71.4%
    HDD: WD WD10SPZX-00HKTT0 1TB - 93.7%
    RAM: Kingston HyperX DDR4 2666 C15 2x16GB - 76.8%
    MBD: Acer Predator G3-572

    I'm not an Acer employee. (just here to help in the best way i can)
    If my answer fixed you issue please accept it for any other users who search for it would find it quickly thanks :)
    If you want to learn more about undervolting/optimizing windows join the Predator fb group and youtube channel:

    Owner/Admin (HOTEL HERO/Red-Sand/Opoka Opoka)
    https://www.facebook.com/groups/PredatorHelios300
    https://www.youtube.com/channel/UCNJwGUHxSJ8FKqAhnOqQuAw
    Acer support:
    https://www.acer.com/ac/en/US/content/service-contact
    http://www.acer.com/worldwide/support/  


  • Vahan
    Vahan Member Posts: 8

    Tinkerer

    xapim said:
    Vahan as u said its brand new and unfortunately its well known by all manufacturers there are always lemons in the basket when it comes to mass production of whatever if i were you i would contact acer and send it to get it properly diagnosed 
    i am from Armenia i can't send it to Acer. Thanks.
  • xapim
    xapim ACE Posts: 7,253 Pathfinder
    edited July 2020
    Vahan said:
    xapim said:
    Vahan as u said its brand new and unfortunately its well known by all manufacturers there are always lemons in the basket when it comes to mass production of whatever if i were you i would contact acer and send it to get it properly diagnosed 
    i am from Armenia i can't send it to Acer. Thanks.
    Vahan maybe @Acer-Manny or any other acer staff member could provide some help here since theres no acer support in your country :)



    https://www.userbenchmark.com/UserRun/11532543

    UserBenchmarks: Game 43%, Desk 61%, Work 40%
    CPU: Intel Core i5-7300HQ - 63.5%
    GPU: Nvidia GTX 1050-Ti (Mobile) - 41.9%
    SSD: WDC WDS200T2B0B-00YS70 2TB - 71.4%
    HDD: WD WD10SPZX-00HKTT0 1TB - 93.7%
    RAM: Kingston HyperX DDR4 2666 C15 2x16GB - 76.8%
    MBD: Acer Predator G3-572

    I'm not an Acer employee. (just here to help in the best way i can)
    If my answer fixed you issue please accept it for any other users who search for it would find it quickly thanks :)
    If you want to learn more about undervolting/optimizing windows join the Predator fb group and youtube channel:

    Owner/Admin (HOTEL HERO/Red-Sand/Opoka Opoka)
    https://www.facebook.com/groups/PredatorHelios300
    https://www.youtube.com/channel/UCNJwGUHxSJ8FKqAhnOqQuAw
    Acer support:
    https://www.acer.com/ac/en/US/content/service-contact
    http://www.acer.com/worldwide/support/