Touchpad issue Aspire A315-51

MattyL
MattyL Member Posts: 4 New User
edited October 2023 in 2020 Archives
Hi,

The mouse touchpad on my laptop started playing up about an hour ago with the pointer freezing on the screen intermittently. for up to five minutes at a time I have installed the Windows 10 updates available and updated the touchpad driver but instead of eliminating the problem it now goes through phases of the pointer moving around the screen when I am not even touching the laptop, or flickering in and out of view.

I am not at all technical so would be very grateful for an 'idiots' solution in terms of what button to press, what to type etc to make it function the way it did earlier today.

About info.
Laptop VGEC250EO
Processor Intel (R) Core(TM) i 3-81830U CPU @2.20GHz 2.21GHz
Installed RAM 4.00GB (3.88GB useable)
Device ID 983C9C8E-722D-4705-8AC3-6FDFFB143C82
Product ID 00325-81101-15779-AAOEM
System type 64 bit operating system x64-based processor

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