NVIDIA GTX 1060 stopped working- CODE 43

Ashish0DL
Ashish0DL Member Posts: 4 New User
edited November 2023 in 2020 Archives
Getting code 43 error on Nvidia gtx 1060. Already tried resetting the Pc(while keeping files), unistalled the driver and rolled back to oem driver with clean install, tried enabling and disabling it. Nothing worked. Error appear when the laptop updated overnight (windows and nvidia driver); however, rolling back did not solve the issue. I've been stuck with this problem for over 3/4 weeks. Help would be much appreciated.

Answers

  • Try uninstalling the video card driver with the ddu in safe boot. See this link too: https://community.acer.com/en/discussion/586750/if-you-are-having-issues-with-your-nvidia-card-read-this-triton-500#latest
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  • xapim
    xapim ACE Posts: 7,253 Pathfinder
    edited June 2020
    Ashish0DL im guessing you probably have a G3-xxx or a PH315-51 and code 43/45 its usually hardware failure try a battery power drain leave it to rest for a few hours then a bios setup defaults followed a stock recovery clean install not keeping any files delete everything to rule out any software issues (backup what u need first) if the issue persists im afraid its most probably hardware failure nothing can be done to fix it only mobo replacement if still on warranty contact acer support directly if out of warranty not worth it a donor mobo can cost up to 800/1000$ better buy a new one


    https://www.userbenchmark.com/UserRun/11532543

    UserBenchmarks: Game 43%, Desk 61%, Work 40%
    CPU: Intel Core i5-7300HQ - 63.5%
    GPU: Nvidia GTX 1050-Ti (Mobile) - 41.9%
    SSD: WDC WDS200T2B0B-00YS70 2TB - 71.4%
    HDD: WD WD10SPZX-00HKTT0 1TB - 93.7%
    RAM: Kingston HyperX DDR4 2666 C15 2x16GB - 76.8%
    MBD: Acer Predator G3-572

    I'm not an Acer employee. (just here to help in the best way i can)
    If my answer fixed you issue please accept it for any other users who search for it would find it quickly thanks :)
    If you want to learn more about undervolting/optimizing windows join the Predator fb group and youtube channel:

    Owner/Admin (HOTEL HERO/Red-Sand/Opoka Opoka)
    https://www.facebook.com/groups/PredatorHelios300
    https://www.youtube.com/channel/UCNJwGUHxSJ8FKqAhnOqQuAw
    Acer support:
    https://www.acer.com/ac/en/US/content/service-contact
    http://www.acer.com/worldwide/support/  


  • Ashish0DL
    Ashish0DL Member Posts: 4 New User
    xapim said:
    Ashish0DL im guessing you probably have a G3-xxx or a PH315-51 and code 43/45 its usually hardware failure try a battery power drain leave it to rest for a few hours then a bios setup defaults followed a stock recovery clean install not keeping any files delete everything to rule out any software issues (backup what u need first) if the issue persists im afraid its most probably hardware failure nothing can be done to fix it only mobo replacement if still on warranty contact acer support directly if out of warranty not worth it a donor mobo can cost up to 800/1000$ better buy a new one
    I haven't tried this solution yet. However, there was another update from Microsoft, after which the error no longer appears. But, while gaming, Nvidia doesn't switch over from Intel gpu and I keep getting low frame rates. Even the Nvidia control panel is missing in both control panel and Nvidia files.
  • xapim
    xapim ACE Posts: 7,253 Pathfinder
    edited June 2020
    Ashish0DL as i said that code error its usually hardware failure and youre  gaming on the igpu only because the dgpu failed to initiate and the mobo cannot recognize the dgpu so the nvidia drivers wont work properly 


    https://www.userbenchmark.com/UserRun/11532543

    UserBenchmarks: Game 43%, Desk 61%, Work 40%
    CPU: Intel Core i5-7300HQ - 63.5%
    GPU: Nvidia GTX 1050-Ti (Mobile) - 41.9%
    SSD: WDC WDS200T2B0B-00YS70 2TB - 71.4%
    HDD: WD WD10SPZX-00HKTT0 1TB - 93.7%
    RAM: Kingston HyperX DDR4 2666 C15 2x16GB - 76.8%
    MBD: Acer Predator G3-572

    I'm not an Acer employee. (just here to help in the best way i can)
    If my answer fixed you issue please accept it for any other users who search for it would find it quickly thanks :)
    If you want to learn more about undervolting/optimizing windows join the Predator fb group and youtube channel:

    Owner/Admin (HOTEL HERO/Red-Sand/Opoka Opoka)
    https://www.facebook.com/groups/PredatorHelios300
    https://www.youtube.com/channel/UCNJwGUHxSJ8FKqAhnOqQuAw
    Acer support:
    https://www.acer.com/ac/en/US/content/service-contact
    http://www.acer.com/worldwide/support/  


  • Would it be interesting if you provided the exact model? Example an515-51-75kz.
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • Ashish0DL
    Ashish0DL Member Posts: 4 New User
    Laptop model is Predator G3-571; I can't find the Nvidia GPU specific model on the laptop except that it's a 1060 gtx.  Somehow, there is no longer the error code 43 but yet, the gpu isn't listed on task manager. One thing I might be confident is that the hardware isn't done for; else the code 43 would still be present.
  • have you tried to uninstall the driver with ddu?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • xapim
    xapim ACE Posts: 7,253 Pathfinder
    edited June 2020
    Ashish0DL if your gpu isnt dead as you say you should be able to install the nvidia drivers without any issues and able to use an external display if you cannot do that at all and you gpu its missing from the device manager means your only using the IGPU and your DGPU has serious issues i suggest you try those options first


    https://www.userbenchmark.com/UserRun/11532543

    UserBenchmarks: Game 43%, Desk 61%, Work 40%
    CPU: Intel Core i5-7300HQ - 63.5%
    GPU: Nvidia GTX 1050-Ti (Mobile) - 41.9%
    SSD: WDC WDS200T2B0B-00YS70 2TB - 71.4%
    HDD: WD WD10SPZX-00HKTT0 1TB - 93.7%
    RAM: Kingston HyperX DDR4 2666 C15 2x16GB - 76.8%
    MBD: Acer Predator G3-572

    I'm not an Acer employee. (just here to help in the best way i can)
    If my answer fixed you issue please accept it for any other users who search for it would find it quickly thanks :)
    If you want to learn more about undervolting/optimizing windows join the Predator fb group and youtube channel:

    Owner/Admin (HOTEL HERO/Red-Sand/Opoka Opoka)
    https://www.facebook.com/groups/PredatorHelios300
    https://www.youtube.com/channel/UCNJwGUHxSJ8FKqAhnOqQuAw
    Acer support:
    https://www.acer.com/ac/en/US/content/service-contact
    http://www.acer.com/worldwide/support/  


  • hookdk
    hookdk Member Posts: 28 Enthusiast WiFi Icon
    edited June 2020
    A small comment (though I have the Nitro 5 - sorry 'bout jumping in here) - but I also have the GTX 1060 - and I started having problems end May / start June so which is in same time frame.... I didn't recognise any error codes... But my dedicated graphics suddenly didn't run in some programs that it usually did run with (when tried start Run with graphics processor > High performance Nvidia processor)...... BUT I do have it running on some programs as example the newly updated MS Edge browser - only tested, I dont use this... But shows up in Nvidia running status (sorry not a gamer much - but I use the graphics still)... though I do run Chrome and a game there - but that is the one which doesn't run anymore with Nvidia... SO I would say it is not a hardware problem (since some programs do run)
  • xapim
    xapim ACE Posts: 7,253 Pathfinder
    edited June 2020
    hookdk each issue its different doesnt seems to me your issue its the exact same as the op as you dont have any code43/45 faulty hardware errors i would say your issue its due to a windows update that screwed up windows really bad i would suggest a stock recovery clean install also suggest you to open a new thread for your particular issue in the correct community section as this section its for predator laptops only


    https://www.userbenchmark.com/UserRun/11532543

    UserBenchmarks: Game 43%, Desk 61%, Work 40%
    CPU: Intel Core i5-7300HQ - 63.5%
    GPU: Nvidia GTX 1050-Ti (Mobile) - 41.9%
    SSD: WDC WDS200T2B0B-00YS70 2TB - 71.4%
    HDD: WD WD10SPZX-00HKTT0 1TB - 93.7%
    RAM: Kingston HyperX DDR4 2666 C15 2x16GB - 76.8%
    MBD: Acer Predator G3-572

    I'm not an Acer employee. (just here to help in the best way i can)
    If my answer fixed you issue please accept it for any other users who search for it would find it quickly thanks :)
    If you want to learn more about undervolting/optimizing windows join the Predator fb group and youtube channel:

    Owner/Admin (HOTEL HERO/Red-Sand/Opoka Opoka)
    https://www.facebook.com/groups/PredatorHelios300
    https://www.youtube.com/channel/UCNJwGUHxSJ8FKqAhnOqQuAw
    Acer support:
    https://www.acer.com/ac/en/US/content/service-contact
    http://www.acer.com/worldwide/support/  


  • hookdk
    hookdk Member Posts: 28 Enthusiast WiFi Icon
    edited June 2020
    Lol so each computer is an unique individual...? Well... poster also wrote he dont have the error code anymore.... so just telling me could very well be related....  Here also happend after updates so think even more says could be same thing causing it than otherwise.... but then ofc the big question what solves it?? ... I've posted to other forums too than acer... and always someone who want to speak away from the matter/case than focus on what the solution is... for me this is a real problem and I absolutely think I as the owner should be able to decide where and what I want to use my computer's resources at.... with example starting a program with dedicated as I like... so really hope I can continue with that... To me again what stated here much is same case ... and also is related to software over hardware... happend to me the same way after updates I recognised it... I also started look at this when happend but yet no solutions