Acer Nitro 5 can't connect to external monitor via Vga-to-Hdmi port?

Meccc28
Meccc28 Member Posts: 3 New User
My cousin's Acer Nitro 5 laptop's lcd suddenly stops working and decided to connect to external display via a monitor with VGA and a vga-to-hdmi adapter. When I connected it to my personal monitor which is a Dell with 1920x1080 resolutions via vga-to-hdmi adapter, it works. Tried with hdmi cord from Nitro 5 to smart TV, it works. But when we tried to her LG monitor which only supports 1366x768 resolution via vga-to-hdmi adapter, it won't work. Does it have issues on the monitor's maximum resolution?

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