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system protection is turned off. so there are no restore points.:(JackE said:OK. Probably related to a Win10 update, the restore point for which is probably also long gone. You should check it anyway. Open ControlPanel. Search 'restore point'. Click 'create a restore point'. If the box that pops up shows SystemProtection is turned on, then click 'system restore' button. Click 'next'. See if there's a Win10 update restore point created just before 4/2. Probably been wiped already. Jack E/NJ
i could not understand mate. how can the two softwares interfere with windows update.egydiocoelho said:Is it possible that the acer care center and acer quick access are interfering with the keyboard functions after installing the 2004 version of windows?
i cannot reinstall windows in this device right now it has some design and graphics softwares which take hours to install and i use these apps on daiy basis.egydiocoelho said:What happens when you reinstall windows:
ok i ll do it in future. And in am living with this issue for about 4 months now.. searching for answers.. but coudnt find any.JackE said:If you refresh or reset the system for this annoying behavior, make sure system protection is turned on immediately afterward. Or an errant update might try to sneak in there again, and you be back to where you started. If it was mine, I'd probably live with the annoyance and hope some future update fixes the issue rather than chance having to set my system up the way I like it again which is more important to me than KB backlight weirdness. Jack E/NJ
i have tried that already. nothing happens mate. the problem is still there.egydiocoelho said:What happens when you disable fastboot on bios and fast startup on power options?
which part..all the pages or just the main menu oneegydiocoelho said:Can you send some pictures of the bios settings? There may be a function that is not shown in the service manual.
yes yes. happened by mistake or without knowing glad you asked.shuvvo said:facing the same issue. i have the same laptop.
@green_seed got any solution?