laptop swift 3 sf314 - 55g shutdown itself twice Can anyone please help me

System
System Member Posts: 4,552 Seasoned Practitioner WiFi Icon
This discussion was created from comments split from: Acer Swift 3 Random Shutdown/Possible Battery Issue.

Comments

  • confusedCoder
    confusedCoder Member Posts: 4 New User
    Hey Can anyone please please help me.......i bought new laptop swift 3 sf314 - 55g 3 months ago.....i play games few weeks ago first time in this laptop while being plugged in..... everything works fine till now....but today.....while playing(with charging) my device shutdown itself twice......and again at night wothout charging and without gaming just simple surfing net....it again shutdown itself.....i dont know what to do please help PLEASE.....
  • confusedCoder
    confusedCoder Member Posts: 4 New User
    MaClane said:
    Good morning  confusedCoder  !

    To keep the forum organized and your question to have greater visibility, please avoid posting on topics already solved, opened by other users or inactive.
    Always open a new post, just as it was guided by the moderators.
    Put an @ in front of my name that I guide you there for any questions.



    Sir , i need help that's why i i asked again ...... i m confused what to do wheather to with all options available.....i i belong to a very poor family and somehow i bought this laptop.....please sir help me ......P2P......
  • confusedCoder
    confusedCoder Member Posts: 4 New User
    I m from India . I requested Motherboard for swift 3 months passed the first time they sent Motherboard which results to be dead .... i think i choosed very ***** brand Acer.....now they are saying technician requested againand its still waiting for its approval
  • billsey
    billsey ACE Posts: 34,219 Trailblazer
    @confusedCoder have you run a utility that monitors temperatures in the laptop? Usually a random shutdown like that happens when the heat is more than the fan can cool. Often it something blocking the air flow, sometimes it's a faulty fan and sometimes it's poor connection between the processor and heat sink.
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • RishabhRai
    RishabhRai Member Posts: 9

    Tinkerer


    I also have similar random shutdown issue in Acer SF314-55G (Swift 3), it is not due to overheating, fan or battery.
    Also I am not able to downgrade the bios as it use American Megatrend Inc. bios exe which throwing error while extracting. Please check full details here "https://community.acer.com/en/discussion/663908/acer-sf314-55g-swift-3-laptop-randomly-shuts-down"  and please let me know if any solutions.
    Thanks
  • billsey
    billsey ACE Posts: 34,219 Trailblazer
    Normally a BIOS downgrade is blocked due to the higher possibility of bricking when trying something like that.
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.