My Acer Nitro 5 wont i nstall games that you have to download off a browser

Spimpy
Spimpy Member Posts: 20 Troubleshooter
edited December 2023 in 2020 Archives
Helo, I have had an Acer Nitro 5 for 3 years now, its the original version, not the slim version and it hasnt been edited at all, ive been using it for gaming obviously but now for some reason it doesnt want to install anything from a browser, i just bought overwatch and now it doesnt want to install the setup for the game for no reason, my internet isnt bad its 5G, I dont have alot of games or applications, i havent installed anything sketchy and even then i reset the compter a while back so it shouldnt even be a thing, someone please help me, because this is very frustrating.
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Answers

  • GAMING6698
    GAMING6698 ACE Posts: 7,985 Pathfinder
    @Spimpy
    Did try to install any other game?
    Which error are you getting?
    windows 10/11 optimization guide for gaming 
    Windows 10/11 optimization guide for gaming — Acer Community

    My AN515-43 laptop UserBenchmark-
    https://www.userbenchmark.com/UserRun/51514566
  • Spimpy
    Spimpy Member Posts: 20 Troubleshooter
    @GAMING6698
    No matter what browser I choose I get the " Couldnt Download- Network issue" it cant be the internet because its 5G with no lag whatsoever,
  • GAMING6698
    GAMING6698 ACE Posts: 7,985 Pathfinder
    @Spimpy
    Did you try to download this game from another website?
    Looks like your virus scanning software might have blocked you from downloading a file
    windows 10/11 optimization guide for gaming 
    Windows 10/11 optimization guide for gaming — Acer Community

    My AN515-43 laptop UserBenchmark-
    https://www.userbenchmark.com/UserRun/51514566
  • Spimpy
    Spimpy Member Posts: 20 Troubleshooter
    @GAMING6698
    Its OverWatch, the only place I could buy it is the Blizzard Store, and I already payed for the game, the setup just won’t install, neither will BattleNet
  • GAMING6698
    GAMING6698 ACE Posts: 7,985 Pathfinder
    @Spimpy
    May be site server is down, you should contact that site support 
    windows 10/11 optimization guide for gaming 
    Windows 10/11 optimization guide for gaming — Acer Community

    My AN515-43 laptop UserBenchmark-
    https://www.userbenchmark.com/UserRun/51514566
  • Spimpy
    Spimpy Member Posts: 20 Troubleshooter
    @GAMING6698
    The thing is, I’ve been trying this for months, trying to install Warzone and Battlenet but neither work, I was thinking maybe it would be different if I bought a game instead, but it gave me the same issue, it’s so annoying
  • GAMING6698
    GAMING6698 ACE Posts: 7,985 Pathfinder
    @Spimpy
    Which shows while opening setup?
    Try to disable real time protection
    windows 10/11 optimization guide for gaming 
    Windows 10/11 optimization guide for gaming — Acer Community

    My AN515-43 laptop UserBenchmark-
    https://www.userbenchmark.com/UserRun/51514566
  • Spimpy
    Spimpy Member Posts: 20 Troubleshooter
    @GAMING6698
    How do i disable real time protection

  • Can you provide the exact model of the notebook?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
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                                                     egydiocoelho Trailblazer
     
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  • Spimpy
    Spimpy Member Posts: 20 Troubleshooter
    @egydiocoelho
    It’s called “Nitro AN515-51” or Acer Nitro 5
  • Reset these settings to the default:


    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • Spimpy
    Spimpy Member Posts: 20 Troubleshooter
    I don’t really know that much about product information, I’ve never edited the computer, the stickers Next to the keyboard say “intel Core i5 7th gen” and “Nvidia GEFORCE GTX”
    and the the only thing I can also say is the information at the bottom of the computer which I’ll send a screenshot of
  • Spimpy
    Spimpy Member Posts: 20 Troubleshooter
    Here are the only other things on the computer,
  • Spimpy
    Spimpy Member Posts: 20 Troubleshooter
    @egydiocoelho I follow the picture instructions but that didnt work either
  • Have you tried to reset the router and uninstall this driver?

    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • Spimpy
    Spimpy Member Posts: 20 Troubleshooter
    @egydiocoelho
    no, will that do anything drastic? Will it reset my computer? I don’t want to have to reinstall everything again
  • Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • Spimpy
    Spimpy Member Posts: 20 Troubleshooter
    @egydiocoelho
    Ive tried both update links, when i download and open them neither of them let me install, they say "Update not applicable on Windows" what do i do?
  • Are there any updates available in the windows update?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • Spimpy
    Spimpy Member Posts: 20 Troubleshooter
    @egydiocoelho
    My windows is up to date, no updates are available