I have an Acer Aspire 5742 which will not boot

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Answers

  • 2662Notts
    2662Notts Member Posts: 33 Troubleshooter
    It started up OK, and is staying on, not behaving like it did when the hard drive was in there, so does it look like the drive is dead?
  • JackE
    JackE ACE Posts: 45,213 Trailblazer
    >>>so does it look like the drive is dead?>>>>
    >>>Had a new hard drive installed a while ago, the "expert" that installed it, put on Windows 10 >>>

    How long ago? Jack E/NJ

    Jack E/NJ

  • 2662Notts
    2662Notts Member Posts: 33 Troubleshooter
    3 or 4 years but the date stamp on the Seagate Momentus 5400.6 is 11352, so I reckon it is from 2011
  • JackE
    JackE ACE Posts: 45,213 Trailblazer
    It should be OK to reconnect it one more time just to confirm it's the problem. Then remove it. We can probably recover personal files from it using a 2.5" SATA3 HDD-to-USB cable (less than $10 from Amazon) later either on another machine or after you get Win10 back on the 5742 with a new drive.

    New faster 2.5" SATA3 1TB HDDs are now available for about $50 on Amazon with sizeable SS 128MB caches. 1TB 2.5" SSDs are of course faster but more expensive & won't feel noticeably faster because of other speed bumps in your old laptop. You can install Win10 on the new drive using Microsoft's free USB media creation tool and you're back in business. http://www.microsoft.com/en-us/software-recovery 

    Jack E/NJ



    Jack E/NJ

  • 2662Notts
    2662Notts Member Posts: 33 Troubleshooter
    This morning it has been on with HD installed and seems stable, I will try again after work, I am not going to be using this daily so how would this work which is on offer and SSD
    https://www.mymemory.co.uk/kingston-240gb-a400-ssd-2-5-sata-iii-ssd-500mb-s.html, if it is working can I back up files to a External HD?
  • JackE
    JackE ACE Posts: 45,213 Trailblazer
    The 240GB Kingston SSD should be fine.

    I wouldn't push my luck by playing around too much more with the old HDD  The way it behaved before suggested it was drawing too much current from the mainboard.

    Jack E/NJ

    Jack E/NJ

  • 2662Notts
    2662Notts Member Posts: 33 Troubleshooter
    Hi Jack
    Well so far I have managed to back up the old HDD onto a external drive, I purchased the 240gsm Kingston SSD, I have tried to format this using a Sabrent 2.5 SATA HD USB Enclosure but when I connect and go to disk management, it states on this "no media" seems like the SATA is USB 3.0 and the Acer is not compatible, any way round this?
  • JackE
    JackE ACE Posts: 45,213 Trailblazer
    What did you use to back up the old HDD to an external drive? What external drive? Jack E/NJ

    Jack E/NJ

  • 2662Notts
    2662Notts Member Posts: 33 Troubleshooter
    The Acer seem to switch on OK, so I connected an external HD and did a back up, no problems with the internal HD behaviour whilst it performed this for an hour over
  • JackE
    JackE ACE Posts: 45,213 Trailblazer
    Yes, but what was the external drive and how was it connected? Jack E/NJ

    Jack E/NJ

  • 2662Notts
    2662Notts Member Posts: 33 Troubleshooter
    It was connected via USB

  • JackE
    JackE ACE Posts: 45,213 Trailblazer
    Were you using the Sabrent adapter or some other stand-alone external USB HDD? If the latter, plug the Sabrent adapter with the Kingston SSD  into the same USB port. The press Win+R. Enter 'diskmgmt.msc'. Post a screenshot if possible. Jack E/NJ

    Jack E/NJ

  • 2662Notts
    2662Notts Member Posts: 33 Troubleshooter
    I was using a stand alone USB HDD, this is what happens when I pug in the Sabrent with the SSD enclosed, not sure what to do next, the first pic is the one at the bottom
  • JackE
    JackE ACE Posts: 45,213 Trailblazer
    Did you give in DriveLetter E:? Don't give it C: Jack E/NJ

    Jack E/NJ

  • 2662Notts
    2662Notts Member Posts: 33 Troubleshooter
    If I give in E next step would be either - assign the following drive letter or mount in the following empty NTFS folder?
  • JackE
    JackE ACE Posts: 45,213 Trailblazer
    Assign E:
    Jack E/NJ

    Jack E/NJ