No response from pressing power button ACER A615-51-52ES

DazedAgain
DazedAgain Member Posts: 6

Tinkerer
edited October 2023 in 2020 Archives

ACER A615-51-52ES

I've been asked to look at a dead laptop for a friend. The unit does not turn on.

Initially there were no lights at all, but I reset the battery using the pinhole and now the LED near the power supply LED does come on. It turned from orange to blue after a while.

It is still unresponsive. No fan spinning, no noises, no response.

There is 19V coming from the adapter. I took the back off and checked the CMOS voltage, it is 3v. When the interlock button is pressed near the memory modules, there is a supply voltage at  the battery terminal connects to the motherboard.

The BIOS was last updated in June 2019, due to investigations for touchpad issues. I don't know what version it was.

I've tried holding down power buttons, disconnecting the battery, etc.

Any ideas?


Or


Do acer offer fixed price repairs?


Thanks,

Edited the content to hide personal information

Acer-Samuel

Answers

  • Zharvey
    Zharvey Member Posts: 1 New User
    same problem...hope someone helps us..
  • DazedAgain
    DazedAgain Member Posts: 6

    Tinkerer

    I got it to start by dismantling it and reseating all of the ribbon cables. I then disconnected the power supply, put a pin in the battery reset button alongside holding down the power button on the keyboard.

    However, keys other than power now don't work.

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