What do I do on InsydeH2o Setup Utility?

2

Answers

  • Scarzx1
    Scarzx1 Member Posts: 29

    Tinkerer
    Yes, it have a USB.

  • JackE
    JackE ACE Posts: 44,868 Trailblazer
    If you can access http://www.microsoft.com/en-us/software-recovery   from the phone, you might be able to create the USBA stick by using a USBC to USBA adapter.  However, since the phone is probably not a Windows device, the website might not easily allow this. So perhaps you better wait until you have access to another Windows machine to create the stick. Jack E/NJ


    Jack E/NJ

  • Scarzx1
    Scarzx1 Member Posts: 29

    Tinkerer

    "USB HDD: General UDisk"?
  • JackE
    JackE ACE Posts: 44,868 Trailblazer
    Yes. Try booting from #2. A Windws installation screen should appear with a troubleshooting option. Jack E/NJ

    Jack E/NJ

  • Scarzx1
    Scarzx1 Member Posts: 29

    Tinkerer
    Can it take a long time to load?
  • JackE
    JackE ACE Posts: 44,868 Trailblazer
    It might because the USB2 port is slow to boot from. Jack E/NJ

    Jack E/NJ

  • Scarzx1
    Scarzx1 Member Posts: 29

    Tinkerer
    edited April 2020
    Are you sure that will take that long to load? Because already had been approximately 2 hours and the screen still black.
  • JackE
    JackE ACE Posts: 44,868 Trailblazer
    No. Not 2 hours. Did you make the stick from a phone or another Windows computer? Jack E
    /NJ

    Jack E/NJ

  • Scarzx1
    Scarzx1 Member Posts: 29

    Tinkerer
    From another Windows (7) computer. Should I try again?
  • Scarzx1
    Scarzx1 Member Posts: 29

    Tinkerer
    I shut down the computer and now it shows just the USB HDD
  • JackE
    JackE ACE Posts: 44,868 Trailblazer
    Shut it down again by pressing and holding the power button. Then enter the BIOS with F2 on turning it back on. Does the WesternDigital HDD still appear in the BIOS Information tab and Boot tab? Jack E/NJ

    Jack E/NJ

  • Scarzx1
    Scarzx1 Member Posts: 29

    Tinkerer
    edited April 2020


    I think so.

    Edited the content to hide sensitive information
    Acer-Samuel
  • Scarzx1
    Scarzx1 Member Posts: 29

    Tinkerer
    I tried to change to "legacy" but didn't work

  • Scarzx1
    Scarzx1 Member Posts: 29

    Tinkerer
    Should I reset all the computer?

  • JackE
    JackE ACE Posts: 44,868 Trailblazer
    Make sure it's in UEFI mode. Legacy mode is not right for this computer. I think you have an intemittent problem with the WD HDD. Try to boot into the F12 menu again to see if the WD HDD shows up again. Jack E/NJ

    Jack E/NJ

  • Scarzx1
    Scarzx1 Member Posts: 29

    Tinkerer

    Now it's the windows and the USB HDD.
  • JackE
    JackE ACE Posts: 44,868 Trailblazer
    If neither WD-HDD or the USB boot, then you'll probably have to re-do the Win10 installation USB. It must be for a Win10 installation, not a Win7 installation. However, you should be able to make the USB Win10 installation from a Win7 machine. Jack E/NJ

    Jack E/NJ

  • Scarzx1
    Scarzx1 Member Posts: 29

    Tinkerer
    JackE said:
    (...) make the USB Win10 installation from a Win7 machine.
    That's what I did. Do I need to make the re installation of win10 on the USB or can I do the reset of the computer?
  • JackE
    JackE ACE Posts: 44,868 Trailblazer
    If ALT+F10 cold boot reset procedure didn't work as you said earlier, then you must be able to boot from the USB in order to try to reset the machine. Jack E/NJ

    Jack E/NJ

  • Scarzx1
    Scarzx1 Member Posts: 29

    Tinkerer
    But the boot USB it just show the windows logo and a circle loading then it turns in a black screen, so it doesn't work. I think it's better do a reset.

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