Predator Helios 300 G3-571 keyboard issue some keys don't work until a while the laptop is turn on.
Answers
-
terrellpugh said:Was there ever a fix for this issue? I am having the exact same problem. Spacebar, v, b down arrow not working. Also noticed 6 key not working on the numeric pad (num lock area). Any help would be greatly appreciated. Using Helios PH317-51
https://www.userbenchmark.com/UserRun/11532543
UserBenchmarks: Game 43%, Desk 61%, Work 40%
CPU: Intel Core i5-7300HQ - 63.5%
GPU: Nvidia GTX 1050-Ti (Mobile) - 41.9%
SSD: WDC WDS200T2B0B-00YS70 2TB - 71.4%
HDD: WD WD10SPZX-00HKTT0 1TB - 93.7%
RAM: Kingston HyperX DDR4 2666 C15 2x16GB - 76.8%
MBD: Acer Predator G3-572
I'm not an Acer employee. (just here to help in the best way i can)
If my answer fixed you issue please accept it for any other users who search for it would find it quickly thanks
If you want to learn more about undervolting/optimizing windows join the Predator fb group and youtube channel:
Owner/Admin (HOTEL HERO/Red-Sand/Opoka Opoka)
https://www.facebook.com/groups/PredatorHelios300
https://www.youtube.com/channel/UCNJwGUHxSJ8FKqAhnOqQuAw
Acer support:
https://www.acer.com/ac/en/US/content/service-contact
http://www.acer.com/worldwide/support/0 -
I'll be contacting support as I have tried all of the suggestions. This is really unfortunate seeing that the machine is less than a year old. Thank mate!0
-
terrellpugh said:I'll be contacting support as I have tried all of the suggestions. This is really unfortunate seeing that the machine is less than a year old. Thank mate!
https://www.userbenchmark.com/UserRun/11532543
UserBenchmarks: Game 43%, Desk 61%, Work 40%
CPU: Intel Core i5-7300HQ - 63.5%
GPU: Nvidia GTX 1050-Ti (Mobile) - 41.9%
SSD: WDC WDS200T2B0B-00YS70 2TB - 71.4%
HDD: WD WD10SPZX-00HKTT0 1TB - 93.7%
RAM: Kingston HyperX DDR4 2666 C15 2x16GB - 76.8%
MBD: Acer Predator G3-572
I'm not an Acer employee. (just here to help in the best way i can)
If my answer fixed you issue please accept it for any other users who search for it would find it quickly thanks
If you want to learn more about undervolting/optimizing windows join the Predator fb group and youtube channel:
Owner/Admin (HOTEL HERO/Red-Sand/Opoka Opoka)
https://www.facebook.com/groups/PredatorHelios300
https://www.youtube.com/channel/UCNJwGUHxSJ8FKqAhnOqQuAw
Acer support:
https://www.acer.com/ac/en/US/content/service-contact
http://www.acer.com/worldwide/support/0 -
My b v space and 6 not working in keyboard if any one has solution pls tell me0
-
terrellpugh said:I'll be contacting support as I have tried all of the suggestions. This is really unfortunate seeing that the machine is less than a year old. Thank mate!0
-
R, T don't always press unless I press them gently and slowly. 6 sometimes doubles even on single quick tap. If computer's been cold, 6 usually doesn't work at all. Curious how this even happens.
0 -
Hey guys, I have same issue. The laptop needs a warmi up before the keyboard starts working, it started 10 months after I bought it with numpad 9, now 1 year later we are talking about half of the keyboard with the same issue.
I have tried different things, like rebooting my pc, factory reset, replug the keyboard in the mother board, same old story.
I guess, I will have to buy a new keyboard and see what happens then0 -
I have a similar problem on acer 314 chromebook. Some keys need a half hour to start to work. Device is about 2 years old. Not spilled anything on it. Its used in dry conditions. Some of the non operational keys are the same each day eg, backspace, g, h, ., esc.. Tried operating as guest but just the same. Any ideas?? or does it go in the bin.
0