shut down immediately Aspire 3

Arnev86
Arnev86 Member Posts: 5

Tinkerer

edited October 2023 in 2020 Archives
I need help.
I bought Acer Aspire 3 (AMD Ryzen 3 3200U) around September 2019 brand new.  Around two or three weeks later, I installed PES 2009 and Left 4 Dead2.  According to google, my laptop supposed to be able to run the games easily, but while i was playing, the laptop shut down immediately without warning (no blue scree, just shut down, instantly black, now shut down message typical to windows). I tried to update the VGA driver through "Radeon Setting", but it didn't solve the problem.  But when i played Need for Speed The Run, COD 4, there was no issue until i completed the game. 
i quit playing due to a lot of work :) , and Yesterday, I tried to run the game, but it happened just the same.
What should I do?
thank you in adv.

Answers

  • andylb
    andylb ACE Posts: 3,827 Pathfinder
    What is your exact model number please

    Please click YES if I answered your question

    I am not an ACER employee
    Thank you and have a blessed day  B)

    ★★ ACE Pathfinder 2019★★

  • Arnev86
    Arnev86 Member Posts: 5

    Tinkerer

    Thank you so much for the explanation, 
    I just think this product is just defective, even I play only monster mash, it did crash.
    New born laptop played monster mash and crashed. 
  • Arnev86
    Arnev86 Member Posts: 5

    Tinkerer

    Aspire 3 A315-41-R69L
    4 GB DDR 4 memory
    AMD Radeon Vega 3 mobile graphics