My NITRO 5 loses battery power while power-off. Any help??

flyraptor101
flyraptor101 Member Posts: 2 New User
edited December 2023 in 2020 Archives
Hi everyone,
I have an Acer gaming laptop AN515-52-736F that loses battery power while is power-off, because if I fully charge battery and then shutdown for over the night, when I startup again in the morning the battery is about 85%. I have anything connected to the USB ports.

Stuff that didn't work for me:
- I've disable Power-off USB Charging in Acer Quick Access app.
- I've disable 'fast startup' on Windows 10 system power options.
- My BIOS doesn't have any ErP options to enable.

Any suggestion please?? Thanks in advance

OS: Windows 10 Home version 1909


Answers

  • andylb
    andylb ACE Posts: 3,827 Pathfinder
    First of all are you shutting down properly? Do not close the lid until the laptop has entirely shutdown. Also what shutdown method are you using?

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  • flyraptor101
    flyraptor101 Member Posts: 2 New User
    andylb said:
    First of all are you shutting down properly? Do not close the lid until the laptop has entirely shutdown. Also what shutdown method are you using?


    Thanks for your response. I'm using the regular way to shutdown the computer using win10 (picture above), and also not closing the lid.