Acer Predator PH317-52 Stuttering on games

Zirks
Zirks Member Posts: 10

Tinkerer

edited November 2023 in 2020 Archives
Hi dears
so i bought this laptop GPU NVIDIA 1060 6GB several months ago and directly started playing Dota2 on the highest resolution available and then it started stuttering when there are too much characters on the same screen i solved it by lowering the resolution and turning Vsyc On. But now while playing GTA V it drops my FPS from 60 to 10 or 15 for several seconds and then gets back to normal (even on medium resolution). Taking into consideration that always all games and drivers are updated.
Benchmark test:
Thanks for helping me.


«1

Answers

  • Did you happen to check the temperatures? Also, are you letting the battery charge 100% and connecting the notebook to the power adapter?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
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  • xapim
    xapim ACE Posts: 7,253 Pathfinder
    edited March 2020
    Zirks have you already optimized windows and undervolted it check here also bare in mind the latest driver its not always the best i would use an older from 3/6 months old as the 1060 its already an old gpu the latest drivers are only optimized to the 16/20 series also take in advice what @egydiocoelho
    stated above check your temps (you might be thermal throttling cpu shouldnt go above 85'ish max and gpu 70/75) never play on battery only always on AC and with the battery 100% charged before you start any game


    https://www.userbenchmark.com/UserRun/11532543

    UserBenchmarks: Game 43%, Desk 61%, Work 40%
    CPU: Intel Core i5-7300HQ - 63.5%
    GPU: Nvidia GTX 1050-Ti (Mobile) - 41.9%
    SSD: WDC WDS200T2B0B-00YS70 2TB - 71.4%
    HDD: WD WD10SPZX-00HKTT0 1TB - 93.7%
    RAM: Kingston HyperX DDR4 2666 C15 2x16GB - 76.8%
    MBD: Acer Predator G3-572

    I'm not an Acer employee. (just here to help in the best way i can)
    If my answer fixed you issue please accept it for any other users who search for it would find it quickly thanks :)
    If you want to learn more about undervolting/optimizing windows join the Predator fb group and youtube channel:

    Owner/Admin (HOTEL HERO/Red-Sand/Opoka Opoka)
    https://www.facebook.com/groups/PredatorHelios300
    https://www.youtube.com/channel/UCNJwGUHxSJ8FKqAhnOqQuAw
    Acer support:
    https://www.acer.com/ac/en/US/content/service-contact
    http://www.acer.com/worldwide/support/  


  • Zirks
    Zirks Member Posts: 10

    Tinkerer

    @xapim Tahnks a lot actually my CPU temp is reaching 95 with cooling pad but this high tem is here since day 1 of purch the laptop.
  • Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • Zirks
    Zirks Member Posts: 10

    Tinkerer

    Update: after cleaning my fans and replacing CPU/GPU gel the temp of the CPU reached a max of 99 but without stuttering on GTA V on medium qlty. Actually im thinking about a hardware problem.
  • Perhaps you should change the thermal paste.
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • Zirks
    Zirks Member Posts: 10

    Tinkerer

    @egydiocoelho done when i cleaned my fans still going too hot.
  • Did you check the temperatures with the hwmonitor?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • Zirks
    Zirks Member Posts: 10

    Tinkerer

    @egydiocoelho No im using predator sense
  • I suggest you check with HWMONITOR.
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • Zirks
    Zirks Member Posts: 10

    Tinkerer

    so this was the results with both @egydiocoelho
  • You said it here "after cleaning my fans and replacing CPU / GPU gel the temp of the CPU reached". Did you perform the procedure correctly? What kind of gel did you use?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • Zirks
    Zirks Member Posts: 10

    Tinkerer

    @egydiocoelho it was done by a professional IT
  • Zirks
    Zirks Member Posts: 10

    Tinkerer

    @egydiocoelho Thermaltake thermal paste i just asked him.
  • I recommend that you wait for a reply from colleague xapim. However, I believe that you will have to redo the repasting procedure again.
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • Zirks
    Zirks Member Posts: 10

    Tinkerer

    @xapim Hi any suggestions?
  • @xapim Check here!
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • GAMING6698
    GAMING6698 ACE Posts: 7,782 Pathfinder
    Zirks said:
    Hi dears
    so i bought this laptop GPU NVIDIA 1060 6GB several months ago and directly started playing Dota2 on the highest resolution available and then it started stuttering when there are too much characters on the same screen i solved it by lowering the resolution and turning Vsyc On. But now while playing GTA V it drops my FPS from 60 to 10 or 15 for several seconds and then gets back to normal (even on medium resolution). Taking into consideration that always all games and drivers are updated.
    Benchmark test:
    Thanks for helping me.


    This may due to vsync .Vsync lock fps according to screen refresh rate and lower fps .turn off Vsync in both games

    Vsync is useful with triple buffering on 
    And when screen tearing .



    windows 10/11 optimization guide for gaming 
    Windows 10/11 optimization guide for gaming — Acer Community

    My AN515-43 laptop UserBenchmark-
    https://www.userbenchmark.com/UserRun/51514566
  • xapim
    xapim ACE Posts: 7,253 Pathfinder
    edited March 2020
    Zirks thermaltake's no good get some kryonaut and make sure the it guy repastes it properly (spread method only a thin layer covering both diodes its more than enough too much its bad) and hopefully no one bent the heatsink on disassembling neither damaged any of the thermal pads that make it even because that will cause it not to seat properly and not transferring the heat causing uncontrollable high temps (just saying this because i have see too much from supposed qualified ppl not saying this is the case :) )


    https://www.userbenchmark.com/UserRun/11532543

    UserBenchmarks: Game 43%, Desk 61%, Work 40%
    CPU: Intel Core i5-7300HQ - 63.5%
    GPU: Nvidia GTX 1050-Ti (Mobile) - 41.9%
    SSD: WDC WDS200T2B0B-00YS70 2TB - 71.4%
    HDD: WD WD10SPZX-00HKTT0 1TB - 93.7%
    RAM: Kingston HyperX DDR4 2666 C15 2x16GB - 76.8%
    MBD: Acer Predator G3-572

    I'm not an Acer employee. (just here to help in the best way i can)
    If my answer fixed you issue please accept it for any other users who search for it would find it quickly thanks :)
    If you want to learn more about undervolting/optimizing windows join the Predator fb group and youtube channel:

    Owner/Admin (HOTEL HERO/Red-Sand/Opoka Opoka)
    https://www.facebook.com/groups/PredatorHelios300
    https://www.youtube.com/channel/UCNJwGUHxSJ8FKqAhnOqQuAw
    Acer support:
    https://www.acer.com/ac/en/US/content/service-contact
    http://www.acer.com/worldwide/support/  


  • xapim
    xapim ACE Posts: 7,253 Pathfinder
    GAMING6698 the OP issue here he is thermal throttling thats why his fps drop because the cpu/gpu will clock down when it throttles dropping the fps along with it nothing to do with vsync :) (in fact i never use vsync in any games always on max settings and i always get the max my device hardware is capable of)


    https://www.userbenchmark.com/UserRun/11532543

    UserBenchmarks: Game 43%, Desk 61%, Work 40%
    CPU: Intel Core i5-7300HQ - 63.5%
    GPU: Nvidia GTX 1050-Ti (Mobile) - 41.9%
    SSD: WDC WDS200T2B0B-00YS70 2TB - 71.4%
    HDD: WD WD10SPZX-00HKTT0 1TB - 93.7%
    RAM: Kingston HyperX DDR4 2666 C15 2x16GB - 76.8%
    MBD: Acer Predator G3-572

    I'm not an Acer employee. (just here to help in the best way i can)
    If my answer fixed you issue please accept it for any other users who search for it would find it quickly thanks :)
    If you want to learn more about undervolting/optimizing windows join the Predator fb group and youtube channel:

    Owner/Admin (HOTEL HERO/Red-Sand/Opoka Opoka)
    https://www.facebook.com/groups/PredatorHelios300
    https://www.youtube.com/channel/UCNJwGUHxSJ8FKqAhnOqQuAw
    Acer support:
    https://www.acer.com/ac/en/US/content/service-contact
    http://www.acer.com/worldwide/support/