Can't start any games. Predator PH315-52

AndriusK
AndriusK Member Posts: 3 New User
edited November 2023 in 2020 Archives

Just bought my new Predator PH315-52. The issue is i can't start any game, but when restart system it will turn on, but if i quit game and leave laptop for a wile i can't start it again. I try to update all drivers and reset windows reinstall from factory settings nothing works still same issue. 

PS: Every time when starting any game i use turbo mode to prevent overheating

Best Answers

  • andylb
    andylb ACE Posts: 3,827 Pathfinder
    edited February 2020 Answer ✓
    Have you set up the Nvidia Control Center correctly? Please follow all my instructions below

    Please click YES if I answer your question, thankyou

    Make sure you do this below and always game on 100% battery BEFORE gaming and KEEP plugged in while gaming, in your Windows Power plan select High Performance when on AC and in Nitrosense make sure High performance is selected under "AC" tab

    1. Download and install the latest Nvidia drivers from here 
    https://www.nvidia.com/Download/Find.aspx

    2. Go to the Nvidia control center and click Manage 3d settings tab, then click the Global Settings tab and change Preferred Graphics processor from Auto select to your Nvidia GPU, do this by clicking the downward arrow to the right of Auto Select and select the Nvidia GPU. Then under the Program Settings tab select the programs and games that you want to run on the Nvidia GPU. Do the same under the Set PhysX Configuration tab



    Please click YES if I answered your question

    I am not an ACER employee
    Thank you and have a blessed day  B)

    ★★ ACE Pathfinder 2019★★

  • andylb
    andylb ACE Posts: 3,827 Pathfinder
    edited February 2020 Answer ✓
    Haaaa my name is andylb not Pathfinder, Pathfinder is my ACE team member rank. I am happy that we were of help and solved your problem =)

    Please click YES if I answered your question

    I am not an ACER employee
    Thank you and have a blessed day  B)

    ★★ ACE Pathfinder 2019★★

Answers

  • Is it showing any error code or something?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • andylb
    andylb ACE Posts: 3,827 Pathfinder
    edited February 2020 Answer ✓
    Have you set up the Nvidia Control Center correctly? Please follow all my instructions below

    Please click YES if I answer your question, thankyou

    Make sure you do this below and always game on 100% battery BEFORE gaming and KEEP plugged in while gaming, in your Windows Power plan select High Performance when on AC and in Nitrosense make sure High performance is selected under "AC" tab

    1. Download and install the latest Nvidia drivers from here 
    https://www.nvidia.com/Download/Find.aspx

    2. Go to the Nvidia control center and click Manage 3d settings tab, then click the Global Settings tab and change Preferred Graphics processor from Auto select to your Nvidia GPU, do this by clicking the downward arrow to the right of Auto Select and select the Nvidia GPU. Then under the Program Settings tab select the programs and games that you want to run on the Nvidia GPU. Do the same under the Set PhysX Configuration tab



    Please click YES if I answered your question

    I am not an ACER employee
    Thank you and have a blessed day  B)

    ★★ ACE Pathfinder 2019★★

  • xapim
    xapim ACE Posts: 7,253 Pathfinder
    edited February 2020
    AndriusK Also bare in mind turbo its buggy on win10 1909 i would try without it and have you u optimized windows and undervolted check here and if after undervolting the temps are high you need to get it repasted with kryonaut or similar either yourself if you can without voiding the warranty or send it back for a stock repaste to really make sure the games are running in the dgpu i would setup everything manually on nvcp for each game


    https://www.userbenchmark.com/UserRun/11532543

    UserBenchmarks: Game 43%, Desk 61%, Work 40%
    CPU: Intel Core i5-7300HQ - 63.5%
    GPU: Nvidia GTX 1050-Ti (Mobile) - 41.9%
    SSD: WDC WDS200T2B0B-00YS70 2TB - 71.4%
    HDD: WD WD10SPZX-00HKTT0 1TB - 93.7%
    RAM: Kingston HyperX DDR4 2666 C15 2x16GB - 76.8%
    MBD: Acer Predator G3-572

    I'm not an Acer employee. (just here to help in the best way i can)
    If my answer fixed you issue please accept it for any other users who search for it would find it quickly thanks :)
    If you want to learn more about undervolting/optimizing windows join the Predator fb group and youtube channel:

    Owner/Admin (HOTEL HERO/Red-Sand/Opoka Opoka)
    https://www.facebook.com/groups/PredatorHelios300
    https://www.youtube.com/channel/UCNJwGUHxSJ8FKqAhnOqQuAw
    Acer support:
    https://www.acer.com/ac/en/US/content/service-contact
    http://www.acer.com/worldwide/support/  


  • AndriusK
    AndriusK Member Posts: 3 New User
    I'm not getting any errors its just when double click on the game exe file it looks like loading but after few seconds it stops. Also have bit diffrent story with gta 5 its loading fine but only in safe mode and some times gives me error that needs update Directx to 10 or 11 edition but i have latest directx 12. I have no idea what to do.
  • What version of the operating system are you using? 
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • AndriusK
    AndriusK Member Posts: 3 New User
    Well thank you all for support. It works now. I was just about to reinstall fresh windows but wanted to try delete Nvidia drivers and download fresh new one from Gforce experience software. Also Pathfinder i used your suggestion to setup properly Nvidia control center. After all it works thanks.
  • andylb
    andylb ACE Posts: 3,827 Pathfinder
    edited February 2020 Answer ✓
    Haaaa my name is andylb not Pathfinder, Pathfinder is my ACE team member rank. I am happy that we were of help and solved your problem =)

    Please click YES if I answered your question

    I am not an ACER employee
    Thank you and have a blessed day  B)

    ★★ ACE Pathfinder 2019★★