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aspire e5-573g. battery replaced, plugged-in but don't charge

aliean4aliean4 Member Posts: 18 Troubleshooter
hi
community.acer.com/en/discussion/493841/acer-e5-573g-laptop-turn-off-when-remove-adapter

i bought another battery. battery stuck on 1% for hours

Best Answer

  • aliean4aliean4 Member Posts: 18 Troubleshooter
    Accepted Answer
    seems fixed
    i uninstalled Microsoft acpi and Microsoft ac adapter,
    turned off the laptop. 
    Inserted a pin in the battery reset pinhole and pressed power button. 
    turned on the laptop
    now battery is charging

FAQ & Answers

  • aliean4aliean4 Member Posts: 18 Troubleshooter
    Accepted Answer
    seems fixed
    i uninstalled Microsoft acpi and Microsoft ac adapter,
    turned off the laptop. 
    Inserted a pin in the battery reset pinhole and pressed power button. 
    turned on the laptop
    now battery is charging

  • aliean4aliean4 Member Posts: 18 Troubleshooter
    edited February 13
    battery voltage is 16.575 volts . 
    Charge Rate 17,005 milliwatts
    .....
    now 
    Current Capacity (in %) 67.3
    voltage is 16.4 volts
    Charge Rate 9,561 milliwatts  
    is normal?
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