SSD shows unallocated and uninitialized - ACER SWIFT 3 ( SF315-41)

Lordofcodes
Lordofcodes Member Posts: 31 Enthusiast WiFi Icon
edited November 2023 in 2020 Archives
I bought this laptop about six months ago. It didn't come with pre-installed SSD, thought it had a slot. So, I bought Samsung 860 EVO M.2 SSD and installed it through a authorized service center. 
I installed OS in the SSD. In HDD, I partitioned and installed ubuntu in one partition.
Everything working fine. I rarely boot in Ubuntu for some days. But five days ago I booted to Ubuntu. 
When I tried to play a video on HDD. Ubuntu Crashed. It freezed, so I had to force power off using power button.
Then I again booted. Now my SSD shows I/O error. I uninstalled ubuntu from that partition and installed win 10 again
Still my SSD shows "Uninitialized Unallocated" when I try to initialize it throws "I/O Error" Please help 

Best Answer

  • billsey
    billsey ACE Posts: 34,219 Trailblazer
    Answer ✓
    Go into Disk Manager in Windows (right click the start menu to find it quickly), click on the SSD and create a new volume. Allow the system to format it NTFS and it will show up, likely as E, since that's the next letter. If that doesn't work the drive has likely failed. If it's failed contact Samsung for warranty replacement. When you get the new drive in you'll need to install Windows on it again though to make sure everything goes on the SSD I'd pull the HDD out then do the install. Once you are up and running on the SSD again you can put the HDD back in, then remove all the partitions except the two big ones (4 & 5). With partitions 1, 2 & 3 removed you can expand partition 4 to recover that half gig of space. At that point you should be good to go with the faster SSD doing the boot and OS and the HDD split into two data partitions, D & E.
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.

Answers

  • Lordofcodes
    Lordofcodes Member Posts: 31 Enthusiast WiFi Icon
    Laptop Model: ACER SWIFT 3 ( SF315-41)
  • billsey
    billsey ACE Posts: 34,219 Trailblazer
    It's always possible the SSD has failed, but let's try and pin the failure down. Can you boot from a Windows install flash drive to get into the recovery environment? We're going to use the command prompt and diskpart to look at the partitions both on the HDD and SSD. If you could take a picture of the results from "list disk" then "sel disk #" for each disk and "list part" for each disk and finally "list vol".
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • Lordofcodes
    Lordofcodes Member Posts: 31 Enthusiast WiFi Icon
    edited January 2020


    @billsey I have two disks SSD 250GB and HDD 1TB. I ran those commands on both. You can see the result in the above images. 
    I am able to use my Hard Drive, I made partition on HDD and installed windows on one Drive. 
    I can't use or access my SSD.
    Whenever I try a heavy disk operations I/O, my PC lags also. Taks like Opening chrome or watching HD vedios. It wasn't happening before.
  • Commodore_1995#
    Commodore_1995# ACE Posts: 98,322 Trailblazer
    It would be interesting to check the health of ssd with crystaldiskinfo.
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • billsey
    billsey ACE Posts: 34,219 Trailblazer
    Answer ✓
    Go into Disk Manager in Windows (right click the start menu to find it quickly), click on the SSD and create a new volume. Allow the system to format it NTFS and it will show up, likely as E, since that's the next letter. If that doesn't work the drive has likely failed. If it's failed contact Samsung for warranty replacement. When you get the new drive in you'll need to install Windows on it again though to make sure everything goes on the SSD I'd pull the HDD out then do the install. Once you are up and running on the SSD again you can put the HDD back in, then remove all the partitions except the two big ones (4 & 5). With partitions 1, 2 & 3 removed you can expand partition 4 to recover that half gig of space. At that point you should be good to go with the faster SSD doing the boot and OS and the HDD split into two data partitions, D & E.
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • Lordofcodes
    Lordofcodes Member Posts: 31 Enthusiast WiFi Icon
    I will try the above, I can't turn on My Laptop. It's not charging, I complaint for the same, A acer engineering visited and told me that charger is damaged. I might get new charger in Five days. 
    How Acer can deliver such bad builds. 
    I am so annoyed, my work is stopped. 
    I will try both methods suggested by you guys, after I get the charger. Thanks for the help and support🙏
  • billsey
    billsey ACE Posts: 34,219 Trailblazer
    Be sure to let us know how well i works!
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • Lordofcodes
    Lordofcodes Member Posts: 31 Enthusiast WiFi Icon
    edited January 2020
    Hello guys, today another service engineer visited. He told me that we need to replace the motherboard, so he took my laptop with him.
    I am laughing at myself now.  =):s
    One good thing, I told him to took my SSD out so, I can replace it with Samsung.So,  I don't need to visit myself to another service center for taking it out.
  • billsey
    billsey ACE Posts: 34,219 Trailblazer
    Be sure to let us know how it comes out when he brings it back. :)
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • Lordofcodes
    Lordofcodes Member Posts: 31 Enthusiast WiFi Icon
    I got  my laptop from acer. It turned out the adapter was damaged, and they gave me a new adapter. But it's not same as the one that I got with the laptop. Is it an issue?
    So, If charger keeps connecting and disconnecting or LED jsut blinks repeatedly, please do check the adapter once.      ;)  
    Laptop is charging well and running well. I still need to check the SSD with Samsung.
  • Commodore_1995#
    Commodore_1995# ACE Posts: 98,322 Trailblazer
    Does the new adapter have the same specifications as the old adapter?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • Lordofcodes
    Lordofcodes Member Posts: 31 Enthusiast WiFi Icon
    I don't know what the exact specification was of that old one. I just remember the look.  :'(
  • Lordofcodes
    Lordofcodes Member Posts: 31 Enthusiast WiFi Icon
    I got my SSD from Samsung, they replaced it and provided a new one. I installed it in the laptop and everything is working for now.
  • Commodore_1995#
    Commodore_1995# ACE Posts: 98,322 Trailblazer
    It would be interesting if you provided the exact model of the laptop. Example SF315-41-R5TY
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • Lordofcodes
    Lordofcodes Member Posts: 31 Enthusiast WiFi Icon
    @egydiocoelho Exact modal no is SF315-41-R50C. Thanks! :) 
  • Commodore_1995#
    Commodore_1995# ACE Posts: 98,322 Trailblazer
    I believe your adapter is any of these:
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • billsey
    billsey ACE Posts: 34,219 Trailblazer
    IIRC the 65W adapters were for the G models, the 45W were for the SF315-41 without G. You can use the bigger adapter on the non-G model just fine, though you can't use the smaller adapter with the G.
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • Lordofcodes
    Lordofcodes Member Posts: 31 Enthusiast WiFi Icon
    This is the picture of the adapter
  • Commodore_1995#
    Commodore_1995# ACE Posts: 98,322 Trailblazer
    Your current adapter has the same specifications as the previous one.
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 

Categories