Helios 500 PH517-61-R0GX stuck on post bios predator screen

LennartFLennartF Member Posts: 70 Enthusiast
Helios 500 PH517-61-R0GX stuck on post bios predator screen works usually when booting from USB otherwise it gets stuck on the post bios predator screen when the laptop is rebooting can someone help ?

FAQ & Answers

  • LennartFLennartF Member Posts: 70 Enthusiast
    Has anyone had same issue and how did u solve it?


  • LennartFLennartF Member Posts: 70 Enthusiast
    Update I booting in to windows now and then and then doing same thing again. Never seen a computer behave like this before 
  • XdxDXdxD Member Posts: 1,209 Overclocked Contributor
    Have you tried resetting BIOS to default settings?
    Trying to do my best here - Your happy Predator owner =)!
  • ShanSifuShanSifu Member Posts: 14 New User
    I have a very similar issue, but i am still looking for help also. 
  • LennartFLennartF Member Posts: 70 Enthusiast
    Oh yes I have been resetting to deafult settings lots of times , removed the battery back and on clean install of windows updated firmware in bios and on SSD drives still problem is coming and going. Sometimes it boots up as should others it just get stuck there can only press Ctrl slt delete or power off and on also noticed it try to boot up but it goes much slower than normal. And it all happens when I start or restart the computer at random times.
  • XdxDXdxD Member Posts: 1,209 Overclocked Contributor
    If still under warranty, get it checked by Acer Official Service Center.
    Trying to do my best here - Your happy Predator owner =)!
Sign In or Register to comment.

Who's Online996

aphanic
aphanic
bloomexe
bloomexe
bmrmezenga
bmrmezenga
brummyfan2
brummyfan2
egydiocoelho
egydiocoelho
enkomp
enkomp
ErikAlvarez00
ErikAlvarez00
fabi484
fabi484
Jotara3254
Jotara3254
Kevinnivek
Kevinnivek
MaClane
MaClane
marcio_dias
marcio_dias
Milestech1574
Milestech1574
MrMerrcurry
MrMerrcurry
okamifrost
okamifrost
Pssst3
Pssst3
Sharad007
Sharad007
ShurikKiller
ShurikKiller
WCM5683
WCM5683
WinstoxX
WinstoxX
xapim
xapim
+975 Guests

Join in, share your experience!

It looks like you're new here. If you want to get involved, click one of these buttons!

Assistance by Acer


Drivers &
Manuals

Acer
Answers

Get Product Information
( only)

Acer Support
Videos