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Helios 500 PH517-61-R0GX stuck on post bios predator screen

LennartFLennartF Posts: 49Member Troubleshooter
Helios 500 PH517-61-R0GX stuck on post bios predator screen works usually when booting from USB otherwise it gets stuck on the post bios predator screen when the laptop is rebooting can someone help ?

FAQ & Answers

  • LennartFLennartF Posts: 49Member Troubleshooter
    Has anyone had same issue and how did u solve it?


  • LennartFLennartF Posts: 49Member Troubleshooter
    Update I booting in to windows now and then and then doing same thing again. Never seen a computer behave like this before 
  • XdxDXdxD Posts: 1,201Member Overclocked Contributor
    Have you tried resetting BIOS to default settings?
    Trying to do my best here - Your happy Predator owner =)!
  • ShanSifuShanSifu Posts: 14Member New User
    I have a very similar issue, but i am still looking for help also. 
  • LennartFLennartF Posts: 49Member Troubleshooter
    Oh yes I have been resetting to deafult settings lots of times , removed the battery back and on clean install of windows updated firmware in bios and on SSD drives still problem is coming and going. Sometimes it boots up as should others it just get stuck there can only press Ctrl slt delete or power off and on also noticed it try to boot up but it goes much slower than normal. And it all happens when I start or restart the computer at random times.
  • XdxDXdxD Posts: 1,201Member Overclocked Contributor
    If still under warranty, get it checked by Acer Official Service Center.
    Trying to do my best here - Your happy Predator owner =)!
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