Performance issue and cursor does not work

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System
System Member Posts: 4,519 Seasoned Practitioner WiFi Icon
edited November 2023 in 2020 Archives
This discussion was created from comments split from: My ACER Laptop is not turning on.

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  • priyanshu777
    priyanshu777 Member Posts: 3 New User
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    Laptop not responding neither the mouse cursor nor the keyboard and also I don't have option to restart it plzz tell ke how to fix it soon
  • Rocono
    Rocono Member Posts: 5

    Tinkerer

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    I had the same problem. Blue lights on, charge and laptop on, nothing on the screen, no keyboard backlights, no response from pressing any keys or moving the mouse, and not able to power off using the power button on the keyboard. DOD the battery reset as described and I'm back operational again. Thanks for the easy fix, I was getting worried.