My Predator Helios 300' PH315-51s Webcam Not Working

CuongPham
CuongPham Member Posts: 2 New User
edited December 2020 in Predator Laptops
Hi everybody, I'm using Helios 300 PH315-51 and getting an error that shown "0xA00F4271<MediaCaptureFailedEvent> (0x80070018)" when opening Camera App. And ALL CAMERA FUNCTIONS (Facebook video call, Zalo, Skype...) NOT WORKING. I tried to update driver, uninstall then restart computer for re-installing camera driver itself but it still not working.
I checked this post and follow ANY solution mentioned but still no any luck. If you have a driver that can resolve my issue, please give it to me.
https://community.acer.com/en/discussion/545037/predator-helios-300-webcam-no-longer-functioning-does-not-appear-in-device-manage
Please help me fixing this problem, thanks very much.

Answers