Product ID missing!

Thanks Gawain,
 1) The Laptop came Windows10 Home Edition preinstalled.
 2) I did reinstall another instance from (Media Creation Tool 1903 upon instructions from MS support). Yet it didn't resolve the problem.
Microsoft support also did give the exact command that you wrote in the first paragraph, and the 25 key product ID then reflected, but unfortunately the key isn't working though Microsoft Support did confirm that the software is genuine.

    Incidentally, before coming back to Acer community , I was trying my hand on some other options from Youtube and it did land me on a post that said on an elevated Command prompt paste these commands (please see below), but access was denied! Somewhere in the Video content I heard the instructor saying, "some 3rd party programs may delete some keys in the registry, because of which this issue of Product ID not available may crop up!" And , so in the video it was suggested to issue these commands on the elevated command Prompt. However it did not help.

   A brief look into my computer programs and software installed may hint you if there could be some technical snag because of it

      Windows 10 Home came pre-installed
      I installed GNS  running on VMware
      Downloaded windows server 2016 images to run on Virtual Box
  I was suspecting if any of these software have deleted some keys from the registry, because third party software(s) are installed indeed!


   And, I need to try the second option, though it is too technical for me because I have never been out of Microsoft environment though I see Linux systems being predominantly used in IT industries.

sc create sppsvc binPath= C:\Windows\System32\sppsvc.exe DisplayName= "Software Protection" depend= Rpcss start= delayed-auto obj= "NT AUTHORITY\NetworkService" password= ""

sc privs sppsvc SeAuditPrivilege/SeChangeNotifyPrivilege/SeCreateGlobalPrivilege/SeImpersonatePrivilege

sc sdset sppsvc (A;;CCLCSWRPWPDTLOCRRC;;;SY)(A;;CCDCLCSWRPWPDTLOCRSDRCWDWO;;;BA)(A;;CCLCSWRPLOCRRC;;;IU)(A;;CCLCSWRPLOCRRC;;;SU)(A;;LCRP;;;AU)S:(AU;FA;CCDCLCSWRPWPDTLOCRSDRCWDWO;;;WD)

 sc sidtype sppsvc UNRESTRICTED

Open an Elevated Command Prompt window - click on the Start button, and in the Search box, type CMD. wait for the system to find the one file, then right-click on that and select Run as Administrator. Accept the UAC prompt if you get one

Right-click on the C:\ icon (top left of the window) and select Edit... >Paste

You 😒 should get success ( but it wasn't successful in my case!) after each line of code (you may need to hit the Enter key to complete the last line)

when complete, reboot.

Once you've rebooted, check to see if the Service has started - if so, then check that the Volume Shadow Copy Service is also present, and starts on request.

Post back with a new MGADiag report, and the results of the above.

      Thank You once again for guiding me, shall try the second option soon,

       Cordially,

       CryWolf

XdxD said:

Can you try Alt+F10 reset that will bring you back to factory defaults? Do a backup before doing this. Also, try to lean install usi

      Thanks XdxD, the factory reset has worked. Windows10 Home is now activated. But what has surprised me as I have written in the previous post that, the Product ID is a 20 character one instead of 25, tricked out by "wmic". Could it be the (*.iso) or the original Windows 10 Home that came preinstalled?

     Thanks for the help,

   CryWolf.

Hi,

     It is the same laptop that had the issue of windows "activation" which is now solved, but Microsoft windows update doesn't work on its own! Well, I mean every time I have to tweak the " Update " Settings to update the OS with new updates coming from MS (and not that all of them can be successfully updated that way...). Before the system shuts down it downloads the updates from relevant sources keep it secure before next reboot , however  in the next reboot phase when the update changes are about to reach 100%, all of a sudden a message is thrown back on the screen saying "Unable to complete updates-- Undoing Changes".

      I suppose it possibly could be because of the same reason cited above that MS wouldn't provide support to the OEM purchasers.
 But, if that's the case why do they keep distributing the updates to those PCs that are OEM? Because, it then looks like you may need it.


   Up until now the system without any large/ big Software was working normally. But, I need to design websites, so I experiment with software after learning the System Requirements. Only recently I have downloaded Krita (Open source equivalent of Adobe Photoshop), and GIMP. The video goes blank at times, and once it did show an error "windows/ stopcode : Critical Process died" , looked like a BSOD in earlier versions of Windows, to me. I did some patch work by hard rebooting the laptop by pressing the power button for a few seconds. The system did shut down but fortunately came up again.The problem that I now see is that the behind the application icons the background screen goes black when the mouse pointer hovers over them. And I did notice an error in the notification sidebar saying" Display Driver failed to start, using MS Basic Display Driver instead. Check windows update for a newer display driver", I therefore fear that any of the SW(s) could have changed something. I tried to uninstall Intel  Graphics HD 520 from the PC , but the display problem still persists. It would've made the post boring and longer to read many other intermediate steps I've taken so I conclude it here, if I've missed any technical steps for anyone to find a solution, please do write so that I can divulge in detail.


    Thanks,

   CryWolf