next@acer 2020

Acer Swift 3 SF314-52G - Random shutsdown

WyattMcLarenWyattMcLaren Member Posts: 2 New User
My laptop keeps shuttig down periodically every day after starting to use it on battery. It has only happed when on battery so far and after around 5-10 minutes of use. It shuts down without any presage. When i turn it on, it dies again and then it is allright for another day. No overheating - checked temperatures with speedfan. This happens during light use, battery saver usually turned on, fan spinning on lowest rate or not at all. Not to do with movement - tried to shake it, different positions - no issue. The laptop is in spotless condition without damage, never dropped it. Already tried resettig the battery according to the manual. I wonder if anyone has this problem. So far have only seen one post mentioning a faulty BIOS update 1.10, but i have 1.08 and the newest is 1.09 but its fixig Spectre vulnerability of the L1 terminal. I have no intentions of updating, just clearing this possibility.


Model Name: SF314-52G

FAQ & Answers

  • HardoHardo Member Posts: 2 New User
    I have the same problem! I did nothing to my laptop, i just usually spent the day doing graphic design with my swift 3. I think there must be a problem either on Windows or Battery
  • WyattMcLarenWyattMcLaren Member Posts: 2 New User
    Hardo said:
    I have the same problem! I did nothing to my laptop, i just usually spent the day doing graphic design with my swift 3. I think there must be a problem either on Windows or Battery
    It was the battery. Have it replaced. That solved the problem on my side.
  • HardoHardo Member Posts: 2 New User
    edited September 2019
    Hardo said:
    I have the same problem! I did nothing to my laptop, i just usually spent the day doing graphic design with my swift 3. I think there must be a problem either on Windows or Battery
    It was the battery. Have it replaced. That solved the problem on my side.
    Mine is kinda different i think. My laptop shutdown either while plugged-in or not. My hypothesis so far, theres therthing "loose" in the mainboard, since it'll only randomly shutdown while im im typing (lately i decide to use external keyboard and mouse, and put the laptop on a safe & plan surface, all went good, no prob at all)

    Unfortunately, acer service in my area takes long time to get done, 2-3 weeks! What laptop will i use when my laptop is being fixed for that long? Hahaha
  • CharlesAllenCharlesAllen Member Posts: 3 New User
    One of 3 problems. 1)system board is bad. 2) plug in for power is bad.  3) Batrery is bad.  
    Does the battery start with a full charge?  Do you leave the battery plugged in, even when at 100%?  Can you remove the battery and just run on power cord? 
    Can you giggle the power cord at the computer and does that affect the computer and power?
  • Luci_LazzaLuci_Lazza Member Posts: 1 New User
    Hardo said:
    Hardo said:
    I have the same problem! I did nothing to my laptop, i just usually spent the day doing graphic design with my swift 3. I think there must be a problem either on Windows or Battery
    It was the battery. Have it replaced. That solved the problem on my side.
    Mine is kinda different i think. My laptop shutdown either while plugged-in or not. My hypothesis so far, theres therthing "loose" in the mainboard, since it'll only randomly shutdown while im im typing (lately i decide to use external keyboard and mouse, and put the laptop on a safe & plan surface, all went good, no prob at all)

    Unfortunately, acer service in my area takes long time to get done, 2-3 weeks! What laptop will i use when my laptop is being fixed for that long? Hahaha
    Same here. Mine is plugged in and I've had the computer for literally 3 days, never even used the battery. Brand new, and it keeps shutting down at different intervals, no warning, no nothing. I'm not sure what to do.... I have timed / proctored exams I plan on using the computer for, and I can't really afford to have it shutting down during these. Not really sure what to do.

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