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Acer swift 3 sf315-51 keyboard backlight is not working properly

AnishqAnishq Member Posts: 35 Troubleshooter
in Swift, Spin, S and R Series Laptops
Acer swift 3 sf315-51 keyboard backlight is not working after any os boots, means it works well before booting @egydiocoelho
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FAQ & Answers

  • egydiocoelhoegydiocoelho ACE Posts: 79,165 Trailblazer
    Hi! Have you tried pressing fn + f9?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
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  • AnishqAnishq Member Posts: 35 Troubleshooter
    Yes I have done all the basic things
  • egydiocoelhoegydiocoelho ACE Posts: 79,165 Trailblazer
    OK! When you access the bios, does the keyboard light stay on?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          

               
      egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • AnishqAnishq Member Posts: 35 Troubleshooter
    Yes in bios light remains on
  • egydiocoelhoegydiocoelho ACE Posts: 79,165 Trailblazer
    Have you tried resetting the internal battery?

    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          

               
      egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • AnishqAnishq Member Posts: 35 Troubleshooter

    I will try it
  • AnishqAnishq Member Posts: 35 Troubleshooter
    Yes but problem not solved
  • AnishqAnishq Member Posts: 35 Troubleshooter
    I found that all hardware toggle keys are not working like screen off ,touchpad off
  • AnishqAnishq Member Posts: 35 Troubleshooter
    Please help my problem is increasing
  • AnishqAnishq Member Posts: 35 Troubleshooter
    After updating windows all toggle keys are working except backlit @egydiocoelho
  • egydiocoelhoegydiocoelho ACE Posts: 79,165 Trailblazer
    Did this issue occur after any windows update?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          

               
      egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • AnishqAnishq Member Posts: 35 Troubleshooter
    I think no because i had paused all the updates
  • AnishqAnishq Member Posts: 35 Troubleshooter
    Toggle keys works only if i i release function key as soon as f6 or f7 is pressed, but before i keep pressed fn key and they were working this is a change i noticed 
  • egydiocoelhoegydiocoelho ACE Posts: 79,165 Trailblazer
    Is there a function called function key behavior in uefi bios?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          

               
      egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • AnishqAnishq Member Posts: 35 Troubleshooter
    I will look into that
  • AnishqAnishq Member Posts: 35 Troubleshooter
    No there is no any function that you said
  • egydiocoelhoegydiocoelho ACE Posts: 79,165 Trailblazer
    Are there any drivers with device manager issues?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          

               
      egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • AnishqAnishq Member Posts: 35 Troubleshooter
    I can't understand what you said
  • AnishqAnishq Member Posts: 35 Troubleshooter
    I noticed that when  i reopen lid it works and then it glow for secs and turns off
  • egydiocoelhoegydiocoelho ACE Posts: 79,165 Trailblazer
    I would like to know if there are any drivers with device manager problems?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          

               
      egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
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