BIOS not recognize USB boot device

obrovac33
obrovac33 Member Posts: 19 Troubleshooter
edited November 2023 in 2019 Archives
Hi guys..
can't chose my USB as bootable device on my Predator Helios 300.. i can chose only Windows Boot Manager
System BIOS Version: v1.19
Product name: Predator PH317-52
Boot Mode: UEFI
Secure Boot: Enabled

Boot priority order:
1. Windows Boot Manager(HFS128G39TND-N210A)

Thanks a lot!

Answers

  • JordanB
    JordanB ACE Posts: 3,729 Pathfinder
    edited September 2019
    What are you trying to boot?

    Make sure you enable the F12 boot menu in the BIOS settings.

    https://au.answers.acer.com/app/answers/detail/a_id/6814/related/1

    If you're trying to boot a compatible Windows 10 USB, then you can download the iso using the Microsoft Media Creation tool.  And then use rufus to create a bootable USB.        GPT, UEFI (non CSM), FAT32

    Same settings with Linux.





    ------------------------------------------------------------------------------------------

    If you want to actually create the Windows 10 USB using the microsoft media creation tool instead of rufus, and you're using a different PC to create the USB media, then you should select "install on another PC" when the media creation tool prompts you.

    If you're going to try to boot something other than windows, you'll probably need to temporarily disable secure boot. At least until you can add the proper file to the trusted secure boot settings.   You'll need to create a supervisor password if you want to disable secure boot.

    If you want to change the boot order, then you use the F6 key as described in link below.

    https://au.answers.acer.com/app/answers/detail/a_id/7550/~/changing-boot-order


    I'm not an Acer employee.
  • sri369
    sri369 ACE Posts: 2,774 Pathfinder
    obrovac33 said:
    Hi guys..
    can't chose my USB as bootable device on my Predator Helios 300.. i can chose only Windows Boot Manager
    System BIOS Version: v1.19
    Product name: Predator PH317-52
    Boot Mode: UEFI
    Secure Boot: Enabled

    Boot priority order:
    1. Windows Boot Manager(HFS128G39TND-N210A)

    Thanks a lot!
    If your BIOS supports, switch to legacy boot mode to be able to boot up into any kind of device. Remember though, Legacy is less secure compared to UEFI (not really an issue unless you have secret data or use it for work).
    -----
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  • obrovac33
    obrovac33 Member Posts: 19 Troubleshooter
    Hello JordanB
    Im trying to boot windows 10
    But i cant because i cant chose USB on BIOS
    So sad that this laptop doesnt have CD drive 😃
    i alredy activated F12 option and showing only . Windows Boot Manager
    Maybe USB will shown up  when i put USB in one of usb ports?
    I think im going to send laptop to Acer because i still have my Waranty for this laptop
    Everthing went crazy after last windows update...and now my windows wont came up i just tried everything like recovery or even cmd promt or recovery or something similiar like that
  • sri369
    sri369 ACE Posts: 2,774 Pathfinder
    obrovac33 said:

    But i cant because i cant chose USB on BIOS
    Did you use the Microsoft Windows Media Creation Tool to create the bootable USB? This is the only way you can boot up a windows OS bootable USB drive when BIOS is on Secure Boot/UEFI.
    -----
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    LIKE - if helpful
    ACCEPT - if helped resolve
  • obrovac33
    obrovac33 Member Posts: 19 Troubleshooter
    sri369 said:
    obrovac33 said:
    Hi guys..
    i can't chose my USB as bootable device on my Predator Helios 300.. i can chose only Windows Boot Manager
    System BIOS Version: v1.19
    Product name: Predator PH317-52
    Boot Mode: UEFI
    Secure Boot: Enabled

    Boot priority order:
    1. Windows Boot Manager(HFS128G39TND-N210A)

    Thanks a lot!
    If your BIOS supports, switch to legacy boot mode to be able to boot up into any kind of device. Remember though, Legacy is less secure compared to UEFI (not really an issue unless you have secret data or use it for work).
    Nope..it supports only UEFI thats the only option that i can chose on BIOS
    I dont have any secret data from NASA or Pentagon   or something like that i dont care for data i just want my windows back 😂
  • obrovac33
    obrovac33 Member Posts: 19 Troubleshooter
    sri369 said:
    obrovac33 said:

    But i cant because i cant chose USB on BIOS
    Did you use the Microsoft Windows Media Creation Tool to create the bootable USB? This is the only way you can boot up a windows OS bootable USB drive when BIOS is on Secure Boot/UEFI.
    So you want to say that when i make USB with windows on! BIOS wil recognize USB then?
    Because i dont have  windows OS bootable USB drive yet
  • JordanB
    JordanB ACE Posts: 3,729 Pathfinder
    edited September 2019
    obrovac33 said:
    Hello JordanB
    Im trying to boot windows 10
    But i cant because i cant chose USB on BIOS
    So sad that this laptop doesnt have CD drive 😃
    i alredy activated F12 option and showing only . Windows Boot Manager
    Maybe USB will shown up  when i put USB in one of usb ports?
    I think im going to send laptop to Acer because i still have my Waranty for this laptop
    Everthing went crazy after last windows update...and now my windows wont came up i just tried everything like recovery or even cmd promt or recovery or something similiar like that
    Yes, you have to insert your Windows 10 USB drive in to one of the USB ports in order for your UEFI to recognize it.

    Try Alt+F10 at boot.  See video below.

    https://us.answers.acer.com/app/answers/detail/a_id/38202/related/1/session/L2F2LzEvdGltZS8xNTY5Mjg5NzM4L2dlbi8xNTY5Mjg5NzM4L3NpZC9mVVZLMEFKVzN6djZDUWppS2tYekxESEwwX0JyWDhLQ2hjQyU3RWhSMnJ0dUFqSVB2TWRmbUlTT19XR3NpMlE3MkpRR29BTzBSVktMQmxDaVkwVGlDdTZYTHVvVXBYQ3c0cnpQNmNLQ2FXUjFuMGpHZ2gydGZJSWR2USUyMSUyMQ==


    https://youtu.be/cpzLJRAZldA
    I'm not an Acer employee.
  • JordanB
    JordanB ACE Posts: 3,729 Pathfinder
    edited September 2019
    If you want to create a UEFI compatible, bootable Windows 10 USB drive, then go back and take some time and read over my first post.  I gave you a lot of info there to digest.  
    I'm not an Acer employee.
  • obrovac33
    obrovac33 Member Posts: 19 Troubleshooter
    JordanB said:
    If you want to create a UEFI compatible, bootable Windows 10 USB drive, then go back and take some time and read over my first post.  I gave you a lot of info there to digest.  
    Ok..thank you
    Am i going to lose my original windows10 when i instal new one with USB?
    When i make USB with rufus and put in laptop and if not working i will post here again for your knowledge
    Thanks
    Best regards
  • JordanB
    JordanB ACE Posts: 3,729 Pathfinder
    edited September 2019
    Yes, you'll lose your original Acer OEM Windows 10 if you install the vanilla Windows 10 from the USB drive.  

    If you want to try to reset your PC instead, then watch the video below.

    https://www.youtube.com/watch?v=cpzLJRAZldA&feature=youtu.be


    I'm not an Acer employee.
  • xapim
    xapim ACE Posts: 7,253 Pathfinder
    obrovac33 if you dont want to loose your Acer customized stock windows you have to clone your drive into another one before you format it to keel the recovery partition intact i would try a stock recovery first as it was already suggested above (ALT+F10 on boot and delete everything option) before you move to format your drive completely but its up to you :)


    https://www.userbenchmark.com/UserRun/11532543

    UserBenchmarks: Game 43%, Desk 61%, Work 40%
    CPU: Intel Core i5-7300HQ - 63.5%
    GPU: Nvidia GTX 1050-Ti (Mobile) - 41.9%
    SSD: WDC WDS200T2B0B-00YS70 2TB - 71.4%
    HDD: WD WD10SPZX-00HKTT0 1TB - 93.7%
    RAM: Kingston HyperX DDR4 2666 C15 2x16GB - 76.8%
    MBD: Acer Predator G3-572

    I'm not an Acer employee. (just here to help in the best way i can)
    If my answer fixed you issue please accept it for any other users who search for it would find it quickly thanks :)
    If you want to learn more about undervolting/optimizing windows join the Predator fb group and youtube channel:

    Owner/Admin (HOTEL HERO/Red-Sand/Opoka Opoka)
    https://www.facebook.com/groups/PredatorHelios300
    https://www.youtube.com/channel/UCNJwGUHxSJ8FKqAhnOqQuAw
    Acer support:
    https://www.acer.com/ac/en/US/content/service-contact
    http://www.acer.com/worldwide/support/  


  • JordanB
    JordanB ACE Posts: 3,729 Pathfinder
    The article in the link below explains how to create a USB recovery drive using the Acer Care Center app. 

    https://uk.answers.acer.com/app/answers/detail/a_id/38145/~/windows-10%3A-create-a-usb-recovery-drive-using-acer-care-center
    I'm not an Acer employee.
  • obrovac33
    obrovac33 Member Posts: 19 Troubleshooter
    xapim said:
    obrovac33 if you dont want to loose your Acer customized stock windows you have to clone your drive into another one before you format it to keel the recovery partition intact i would try a stock recovery first as it was already suggested above (ALT+F10 on boot and delete everything option) before you move to format your drive completely but its up to you :)
    Hi bro
    If you didn't notice on my first post i tried everything to repair windows..so nothing helps me out
    When i mean everything it means i sitting in front of my laptop for 2 days and nothing helped out to recover windows or repair it
    See bellow
    And btw i already sent laptop to Acer support center and used my warranty
    Best regards
    Igor
  • obrovac33
    obrovac33 Member Posts: 19 Troubleshooter
    JordanB said:
    The article in the link below explains how to create a USB recovery drive using the Acer Care Center app. 

    https://uk.answers.acer.com/app/answers/detail/a_id/38145/~/windows-10%3A-create-a-usb-recovery-drive-using-acer-care-center
    Thank you for your fast answers and being kind with me..but i sent laptop to Acer center today and used my warranty
    Best regards
    Igor
  • JordanB
    JordanB ACE Posts: 3,729 Pathfinder
    obrovac33 said:
    JordanB said:
    The article in the link below explains how to create a USB recovery drive using the Acer Care Center app. 

    https://uk.answers.acer.com/app/answers/detail/a_id/38145/~/windows-10%3A-create-a-usb-recovery-drive-using-acer-care-center
    Thank you for your fast answers and being kind with me..but i sent laptop to Acer center today and used my warranty
    Best regards
    Igor
    You're welcome.  

    I'll post another article in case someone else has a similar problem.

    https://us.answers.acer.com/app/answers/detail/a_id/48158/~/how-to-use-the-microsoft-windows-10-media-creation-tool-to-correct-boot-issues
    I'm not an Acer employee.
  • obrovac33
    obrovac33 Member Posts: 19 Troubleshooter
    JordanB said:
    The article in the link below explains how to create a USB recovery drive using the Acer Care Center app. 

    https://uk.answers.acer.com/app/answers/detail/a_id/38145/~/windows-10%3A-create-a-usb-recovery-drive-using-acer-care-center
    Thank you for your fast answers and being kind with me..but i sent laptop to Acer center today and used my warranty
    Best regards
    Igor
  • obrovac33
    obrovac33 Member Posts: 19 Troubleshooter
    JordanB said:
    The article in the link below explains how to create a USB recovery drive using the Acer Care Center app. 

    https://uk.answers.acer.com/app/answers/detail/a_id/38145/~/windows-10%3A-create-a-usb-recovery-drive-using-acer-care-center
    Thank you for your fast answers and being kind with me..but i sent laptop to Acer center today and used my warranty
    Best regards
    Igor