Wireless adapter AC 9560 is broken and i can't fix it. Is there hope for me?

Someone777777
Someone777777 Member Posts: 20 Networker
edited March 18 in 2019 Archives
We've been trying to figure this out for a long time. I was using my computer and suddenly the computer forgot it had wireless capability. I checked and something called "Intel(R) Wireless-AC 9560MHz" was broken preventing wireless internet connection. I can't connect to the internet at all because our router doesn't have a spot for an ethernet cable. I got help from my dad and he worked on trying to fux this drive for at least 8 hours. I have no idea what to do now. We've tried resetting the computer, rebooting it, replacing the drive and literally everything people on the internet were saying. Do we ship the computer off or do we need to get a better computer?

Best Answer

  • laurent_14
    laurent_14 ACE Posts: 10,313 Trailblazer
    Answer ✓
    Hello,
    1. Did you change the WiFi card?
    2. Which model do you own exactly?
    3. Could you give me the first ten characters of the laptop serial number (S/N)?
    France

Answers

  • laurent_14
    laurent_14 ACE Posts: 10,313 Trailblazer
    Answer ✓
    Hello,
    1. Did you change the WiFi card?
    2. Which model do you own exactly?
    3. Could you give me the first ten characters of the laptop serial number (S/N)?
    France
  • idid
    idid Member Posts: 1 New User
    i have the same problem with my acer nitro 5 i ca’t conected to any wi-fi network can you help me how can fix this problem

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