probleme with Trusted Execution Engine (TXE)

pourlesnuls
pourlesnuls Member Posts: 12

Tinkerer

edited April 23 in 2019 Archives
Hello,
For the Trusted Execution Engine (TXE) driver, I wanted to install it in manual by downloading the driver on the intel site and updating via the device manager but it tells me that the driver was already up to date.
Windows defender tells me that there is a problem with this driver but the problem solving does not find anything.
What to do ?
Thank you for your help !
Acer Aspire ES1-111, Windows 10 64, Celeron N2840

Best Answers

Answers

  • JackE
    JackE ACE Posts: 45,092 Trailblazer
    Answer ✓
    Try downloading and installing the ACER-specific TXE driver from here https://www.acer.com/ac/en/US/content/support-product/5608?b=1

    Jack E/NJ

    Jack E/NJ

  • pourlesnuls
    pourlesnuls Member Posts: 12

    Tinkerer

    Thanks vey much JackE !
    Juste need to come back to an older version af the driver.
    Thanks !

  • JackE
    JackE ACE Posts: 45,092 Trailblazer
    Answer ✓
    Not so much the "older" driver as it is the ACER driver specified for your particular model. Jack E/NJ

    Jack E/NJ

  • pourlesnuls
    pourlesnuls Member Posts: 12

    Tinkerer

    that's right. Thanks for the precision !
  • NVSteve
    NVSteve Member Posts: 24 Networker
    Ever since I installed Win 10 on my Aspire E-15, the Security Center keeps giving me the device error message "Intel trusted execution engine interface has a driver problem" - but when I go to Device Manager it says no new driver is available. When I download and try to install the Acer version, it says the version I currently have is newer than the one downloaded:
    Driver x64\TXEI.inf  Package version 1.1.0.1064,  Installed version 2.0.0.1094.
    So why do I keep getting the error? BTW, I did a clean install of Win 10 in 2016 and have kept it up to date. Can I continue to use the newer driver? 
  • NVSteve
    NVSteve Member Posts: 24 Networker

    P.S. What does this device do anyway? Is it really necessary? 
  • NVSteve
    NVSteve Member Posts: 24 Networker
    P.P.S If I install the old version over the new one, won't Windows keep trying to install the new one every time Windows updates itself?? 
  • JackE
    JackE ACE Posts: 45,092 Trailblazer
    @NVSteve What was the machine's original factory installed operating system? TXE is part of the mainboard hardware that provides an extra level of security against malware code sneaking into legitimate initial startup and Windows driver & system code. In other words, if its driver fails to load or loads improperly then, for example, Windows might let you run an infected executable that it ordinarily wouldn't let you do if the TXE hardware was enabled. In general, hardware drivers depend on whether you installed ACER-flavored Win10 or MS-generic Win10. ACER designed mainboards sometimes won't work properly with generic Win10. Jack E/NJ        

    Jack E/NJ

  • ehrhart
    ehrhart Member Posts: 1 New User
    edited June 2019
    bonjour j'ai un probleme avec le txe intel il i a une erreur de pilote coment faire



    hello i have a problem with the intel txe it i have a driver error coment do

    [Post edited as the member posted in French language -Acer-Harvey]
  • JackE
    JackE ACE Posts: 45,092 Trailblazer
    Veuillez commencer votre propre sujet sur ce sujet et indiquer votre numéro de modèle complet ACER. Jack E/NJ

    Please start your own thread on this topic and state your full ACER model number. Jack E/NJ




    Jack E/NJ