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No FreeSync option in KG221Q
naman312010
Member Posts: 11
Tinkerer
Good afternoon
I have an Acer KG221Q K1 and it is supposed to have FreeSync over HDMI. My concern is that, there is no option in monitor's menu to turn on FreeSync and even after turning it on from my Radeon card, there is still significant frame chopping. When I asked this from customer care, they forwarded me links from searches, and no concrete answer.
So, what should I do to enable FreeSync? And how do I verify if it is already enabled?
I have an Acer KG221Q K1 and it is supposed to have FreeSync over HDMI. My concern is that, there is no option in monitor's menu to turn on FreeSync and even after turning it on from my Radeon card, there is still significant frame chopping. When I asked this from customer care, they forwarded me links from searches, and no concrete answer.
So, what should I do to enable FreeSync? And how do I verify if it is already enabled?
0
Answers
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@MaClane It is RX 570 4GB0
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Yes, it is @MaClane0
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Have you tried another HDMi cable?
Set the frequency of Windows to 75Hz?
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the frequency is set to 75, but can the HDMI make a difference?0
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Yes.
Firstly, the cable may be defective or not approved.
And the version must be compatible with the card, in versions (1.4, 2.0, etc).
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I shall confirm and get bact to you0
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Can you tell the exact model of the computer too?Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
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egydiocoelho
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@MaClane it seems I am using an HDMI 1.4 instead of 2.0, which might be the reason.
@egydiocoelho it is an assembled desktop. Do you need the specs?0 -
naman312010 disse:@MaClane it seems I am using an HDMI 1.4 instead of 2.0, which might be the reason.
@egydiocoelho it is an assembled desktop. Do you need the specs?You really can.
I advise you to get an approved 2.0 cable and test it.
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Will take a few days before I get the cable. Will get back to you on this0
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OK!
I'm waiting!
Go back and report the result!
If you need anything, just post!
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I agree with colleague MaClane about the hdmi 2.0 cable! Post the result here later!
Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
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egydiocoelhoTrailblazerFor users of the English, Spanish, French and German community, I will be using google translator!
ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
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Got the cable earlier than expected! The chopping seems to have gone down, but how do I verify that FreeSync is working?0
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Is there any option in the video card settings to enable g-sync? Some monitors support both free-sync and g-sync!
Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
Detection tool click here to find the serial number or partnumber of your model!
egydiocoelhoTrailblazerFor users of the English, Spanish, French and German community, I will be using google translator!
ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
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@TaDaa!
I suggest you check this link, because some monitors that support the free-sync technology have also been certified with g-sync technology and vice versa:
https://www.theverge.com/2019/3/8/18220853/nvidia-g-sync-support-freesync-monitor-gaming
https://www.windowscentral.com/list-all-nvidia-g-sync-compatible-freesync-monitors
Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
Detection tool click here to find the serial number or partnumber of your model!
egydiocoelhoTrailblazerFor users of the English, Spanish, French and German community, I will be using google translator!
ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! 0 -
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@TaDaaYes my friend. I know that! Actually I was wrong to post the term g-sync! However, the quality of the cable does influence the identification of the free-sync. Some models only enable free-sync technology on the hdmi 2.0 cable or the dp cable!Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
Detection tool click here to find the serial number or partnumber of your model!
egydiocoelhoTrailblazerFor users of the English, Spanish, French and German community, I will be using google translator!
ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! 0
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