Irritating fan noise of Predator Triton 500, when its doing nothing.

tahmidolee
tahmidolee Member Posts: 11

Tinkerer

edited November 2023 in 2019 Archives
Can somebody please help, Today I bought an acer Predator Triton 500, https://www.acer.com/ac/en/SG/content/predator-model/NH.Q50SG.004
From the beginning i can clearly hear the fan noise from the left side, where the turbo button is.
basically the computer is just doing nothing but the fans are still making noise, 
when I press the power button it starts making noise but it never stops.
the sound is like the the fan is hitting some thin paper each time it makes a rotation. 
Is anyone else have this issue or I am the only one. 
Its quite frustrating that I bought the laptop with this high price and not it's making noise from the beginning.
Can some one please help with any solution ? 

Answers

  • xapim
    xapim ACE Posts: 7,253 Pathfinder
    edited May 2019
    Have you checked if is there anything trapped inside any of the fans even the smallest object could end up by making weird noises you described but also bare in mind that all predators fans make really loud noise its normal when performing demanding tasks/gaming any gaming laptop would do the same they are all very noisy as the fans can hit 6100rpm on max performance 


    https://www.userbenchmark.com/UserRun/11532543

    UserBenchmarks: Game 43%, Desk 61%, Work 40%
    CPU: Intel Core i5-7300HQ - 63.5%
    GPU: Nvidia GTX 1050-Ti (Mobile) - 41.9%
    SSD: WDC WDS200T2B0B-00YS70 2TB - 71.4%
    HDD: WD WD10SPZX-00HKTT0 1TB - 93.7%
    RAM: Kingston HyperX DDR4 2666 C15 2x16GB - 76.8%
    MBD: Acer Predator G3-572

    I'm not an Acer employee. (just here to help in the best way i can)
    If my answer fixed you issue please accept it for any other users who search for it would find it quickly thanks :)
    If you want to learn more about undervolting/optimizing windows join the Predator fb group and youtube channel:

    Owner/Admin (HOTEL HERO/Red-Sand/Opoka Opoka)
    https://www.facebook.com/groups/PredatorHelios300
    https://www.youtube.com/channel/UCNJwGUHxSJ8FKqAhnOqQuAw
    Acer support:
    https://www.acer.com/ac/en/US/content/service-contact
    http://www.acer.com/worldwide/support/  


  • tahmidolee
    tahmidolee Member Posts: 11

    Tinkerer

    xapim said:
    Have you checked if is there anything trapped inside any of the fans even the smallest object could end up by making weird noises you described but also bare in mind that all predators fans make really loud noise its normal when performing demanding tasks/gaming any gaming laptop would do the same they are all very noisy as the fans can hit 6100rpm on max performance 
    Hi @xapim
    Thank you for you reply. The problem is the noise is still there even if the laptop is quite idle and doing nothing, it's the gpu fan, the cpu fan are quite good. I can still hear the gpu fan noise at 1000 rpm, its like kit..kit..kit..kit, but if I increase the fan speed the sound is loud sound but the sound is normal not like the fan is ticking with something. I am very upset about this noise, I don't have problem with the noise when I play games but when I am doing nothing in a silent root, the sound is very annoying. I think I need to see some other units. 
  • xapim
    xapim ACE Posts: 7,253 Pathfinder
    Well as i said some debris could be there shut i down and try to look for some debris with a flashlight and turn the fan around manually with aomething that would fit there like a staple or toothpick it might be also one of the fan blades/wings that is defective and causing that noise you can find it by manually turning it to check if its scratching somewhere if you find the fan its defective just contact acer support for a repair/replacement


    https://www.userbenchmark.com/UserRun/11532543

    UserBenchmarks: Game 43%, Desk 61%, Work 40%
    CPU: Intel Core i5-7300HQ - 63.5%
    GPU: Nvidia GTX 1050-Ti (Mobile) - 41.9%
    SSD: WDC WDS200T2B0B-00YS70 2TB - 71.4%
    HDD: WD WD10SPZX-00HKTT0 1TB - 93.7%
    RAM: Kingston HyperX DDR4 2666 C15 2x16GB - 76.8%
    MBD: Acer Predator G3-572

    I'm not an Acer employee. (just here to help in the best way i can)
    If my answer fixed you issue please accept it for any other users who search for it would find it quickly thanks :)
    If you want to learn more about undervolting/optimizing windows join the Predator fb group and youtube channel:

    Owner/Admin (HOTEL HERO/Red-Sand/Opoka Opoka)
    https://www.facebook.com/groups/PredatorHelios300
    https://www.youtube.com/channel/UCNJwGUHxSJ8FKqAhnOqQuAw
    Acer support:
    https://www.acer.com/ac/en/US/content/service-contact
    http://www.acer.com/worldwide/support/  


  • tahmidolee
    tahmidolee Member Posts: 11

    Tinkerer

    xapim said:
    Well as i said some debris could be there shut i down and try to look for some debris with a flashlight and turn the fan around manually with aomething that would fit there like a staple or toothpick it might be also one of the fan blades/wings that is defective and causing that noise you can find it by manually turning it to check if its scratching somewhere if you find the fan its defective just contact acer support for a repair/replacement
    Thank you for the advice, I just bough the laptop yesterday, I will bring the laptop to the customer service center to check if anything is wrong with the fan. I think there is some problem with the gpu fan side, The cpu fan is okay and has not annoying tiktiktik even if I put it in highest rpm the noise is as expected.
  • marcushdjdjs
    marcushdjdjs Member Posts: 60 Troubleshooter
    Hi do you experience a kinda loud but not too loud around 3000++ rpm when you turn on the laptop after a few seconds? then it starts to become silent and normal after few minutes and then while u are just browsing the web, the fan noise kick in again and turn normal after few minutes? do you experience this situation?(only when charger is plugged in)
  • tahmidolee
    tahmidolee Member Posts: 11

    Tinkerer

    Hi do you experience a kinda loud but not too loud around 3000++ rpm when you turn on the laptop after a few seconds? then it starts to become silent and normal after few minutes and then while u are just browsing the web, the fan noise kick in again and turn normal after few minutes? do you experience this situation?(only when charger is plugged in)
    Sorry I selected it as Accepted Answer by mistake.

    Hi, @marcushdjdjs
    yes the it happens like you said. 
    But my I have some additional problem with this, first the fan noise is loud when I turn on the laptop but I can hear that the fan noise is not normal, I can feel when it rotate I can hear that it's getting stack with some thing, so there is little tik tik tik tik .... noise with the normal fan noise, even If i set the gpu rpm to 1000 the noise is still there, 
    Now I turn of the gpu fan there is no noise, and after turning off the gpu fan, I set the cpu fan speed to full. And the cpu fan noise is complete normal hi speed fan noise without any kind of tik tik tik ....

    Then something interesting happened, I make the cpu fan to auto, and make the gpu fan to max for 20 to 30 second and then reduce the fan to 2000 rmp and the extra annoying noise was gone. I test for around 10 minute with different rpm and there was not extra annoying noise to. At this time the laptop was working as completely normal, I was only hearing the wind passing sound by the fans. But My luck is bad and the annoying sound came back just after some time. and still persists. 
    marcushdjdjs are you facing similar problem ?


  • tahmidolee
    tahmidolee Member Posts: 11

    Tinkerer

    For me it happens with and without the charger is plugged in. 
  • marcushdjdjs
    marcushdjdjs Member Posts: 60 Troubleshooter
    For me my problem is just the fan sound very loud when u boot up the pc I really don’t think it’s normal
  • marcushdjdjs
    marcushdjdjs Member Posts: 60 Troubleshooter
    Hi tahmidolee does ur kit kit kit sound sound like a tv without signal?
  • Dran
    Dran Member Posts: 1 New User
    Hello, I just bought it, turned it on today and the same thing happens. Any clues on how to fix it?
    the sound is like the the fan is hitting some thin paper each time it makes a rotation.
  • r06ert0
    r06ert0 Member Posts: 2 New User
    Same story. i got my laptop yesterday. Irritating gpu fan noise just like tahmidolee said(
  • xapim
    xapim ACE Posts: 7,253 Pathfinder
    edited August 2019
    Is anyone here checking their temps ? as the fans go loud if your temps are high thats pretty normal especially if no one oprimized windows neither undervolted it yet


    https://www.userbenchmark.com/UserRun/11532543

    UserBenchmarks: Game 43%, Desk 61%, Work 40%
    CPU: Intel Core i5-7300HQ - 63.5%
    GPU: Nvidia GTX 1050-Ti (Mobile) - 41.9%
    SSD: WDC WDS200T2B0B-00YS70 2TB - 71.4%
    HDD: WD WD10SPZX-00HKTT0 1TB - 93.7%
    RAM: Kingston HyperX DDR4 2666 C15 2x16GB - 76.8%
    MBD: Acer Predator G3-572

    I'm not an Acer employee. (just here to help in the best way i can)
    If my answer fixed you issue please accept it for any other users who search for it would find it quickly thanks :)
    If you want to learn more about undervolting/optimizing windows join the Predator fb group and youtube channel:

    Owner/Admin (HOTEL HERO/Red-Sand/Opoka Opoka)
    https://www.facebook.com/groups/PredatorHelios300
    https://www.youtube.com/channel/UCNJwGUHxSJ8FKqAhnOqQuAw
    Acer support:
    https://www.acer.com/ac/en/US/content/service-contact
    http://www.acer.com/worldwide/support/  


  • r06ert0
    r06ert0 Member Posts: 2 New User
    xapim said:
    Is anyone here checking their temps ? as the fans go loud if your temps are high thats pretty normal especially if no one oprimized windows neither undervolted it yet
    Cmon man, you already got your answer: tahmidolee said:
    Hi @xapim
    Thank you for you reply. The problem is the noise is still there even if the laptop is quite idle and doing nothing, it's the gpu fan, the cpu fan are quite good. I can still hear the gpu fan noise at 1000 rpm, its like kit..kit..kit..kit, but if I increase the fan speed the sound is loud sound but the sound is normal not like the fan is ticking with something. I am very upset about this noise, I don't have problem with the noise when I play games but when I am doing nothing in a silent root, the sound is very annoying. I think I need to see some other units. 
    BTW tahmidolee, i solved my problem by removing black protective layer on pcb and moving display wires a little further from gpu fans. Looks like they were poorly placed there.