next@acer 2020

Aspire E5-476G - why did my HDMI cable connection with my TV stopped working after Windows update?

mnjraimnjrai Member Posts: 6

Tinkerer

why did my HDMI cable connection from my computer to my TV stopped working after Windows update and still not working after several follow-up updates?

Best Answer

FAQ & Answers

  • MaClaneMaClane ACE Posts: 30,133 Trailblazer
    Good afternoon mnjrai !

    First you must tell the exact model of your laptop and which version of Windows is installed.


    Se minha resposta foi útil, deixe um Curtir, marque como Solucionado e clique em Promover!
    Caso contrario, fico a disposição para tentarmos sanar suas duvidas e resolver seus problemas!
    Atenciosamente:  J. MaClane™

    If my answer was helpful, leave a Like, flag as Fixed and click Promote!
    Otherwise, I am willing to try to heal your doubts and solve your problems!
    Sincerely, J. MaClane ™

    For users of the English, Spanish, French and German Community, I will be using Google Translate!
              
  • JackEJackE ACE Posts: 21,782 Trailblazer
    First try turning the TV on with the FN+F5 toggle key combo. Jack E/NJ
    Jack E/NJ
  • mnjraimnjrai Member Posts: 6

    Tinkerer

    Aspire E5-476G is my computer, I get a msg saying "your PC cant project to another screen. Try reinstalling the driver or using a different video card." It worked well before Windows updates
  • PiterPiter Member Posts: 177 Skilled Fixer

    Try the steps below and see if it helps.

    - Right click "This PC" icon on the desktop

    - On the drop down menu, click on the first "Properties" selection (not the "Properties" on the bottom of the list, which in and of itself is also confusing - again, another brilliant MS programmer move, but I digress)

    - Click/select "Device Manager" on the left column of the screen

    - Click "Display adapters".  If nothing shows up, go to "View" on the menu tab above, and click "Show hidden devices"

    - Right click the appropriate display adapter that's showing to bring up a pop-up menu.

    - Click update driver and follow the ensuing directions - in the update driver wizard, choose the option to go to the web and find the latest manufacturer's display driver.  Finish installing the driver update.

  • MaClaneMaClane ACE Posts: 30,133 Trailblazer
    The exact model.
    Example: E5-476G-5319

    mnjrai disse:
    Aspire E5-476G is my computer, I get a msg saying "your PC cant project to another screen. Try reinstalling the driver or using a different video card." It worked well before Windows updates

    Se minha resposta foi útil, deixe um Curtir, marque como Solucionado e clique em Promover!
    Caso contrario, fico a disposição para tentarmos sanar suas duvidas e resolver seus problemas!
    Atenciosamente:  J. MaClane™

    If my answer was helpful, leave a Like, flag as Fixed and click Promote!
    Otherwise, I am willing to try to heal your doubts and solve your problems!
    Sincerely, J. MaClane ™

    For users of the English, Spanish, French and German Community, I will be using Google Translate!
              
  • JackEJackE ACE Posts: 21,782 Trailblazer

    Simply open Control Panel. Search 'restore point'. Click 'create a restore point' in the left pane. Click 'system restore' button. Click 'next'. Select automatic Win10 restore point with a date stamp that caused HDMI problem. Jack E/NJ 
    Jack E/NJ
  • mnjraimnjrai Member Posts: 6

    Tinkerer

    edited May 2019 Accepted Answer
    my computer: Aspire E5-476G-57YH

    Thank you all but I referred to this site and it solved my problem. I hope I did the right thing since I am not a computer expert.

    https://h30434.www3.hp.com/t5/Notebook-Software-and-How-To-Questions/Intel-Graphics-620-will-not-update-and-continuously-says/td-p/6679898
  • JackEJackE ACE Posts: 21,782 Trailblazer
    Good for you! Jack E/NJ
    Jack E/NJ
  • MaClaneMaClane ACE Posts: 30,133 Trailblazer
    Great!
    Needing something, just post!

    Se minha resposta foi útil, deixe um Curtir, marque como Solucionado e clique em Promover!
    Caso contrario, fico a disposição para tentarmos sanar suas duvidas e resolver seus problemas!
    Atenciosamente:  J. MaClane™

    If my answer was helpful, leave a Like, flag as Fixed and click Promote!
    Otherwise, I am willing to try to heal your doubts and solve your problems!
    Sincerely, J. MaClane ™

    For users of the English, Spanish, French and German Community, I will be using Google Translate!
              
  • Shaiful83Shaiful83 Member Posts: 2 New User
    Hii...i also get a msg saying "your PC cant project to another screen. Try reinstalling the driver or using a different video card." when I connect with HDMI wire  to my TV, and same problem when connect with projector..my model Acer Aspire 14.
  • JackEJackE ACE Posts: 21,782 Trailblazer
    This thread is over 2 months old. Please start your own new thread with your full model number. Jack E/NJ
    Jack E/NJ
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