next@acer 2020

Case ID :

TrixieMTrixieM Member Posts: 2 New User
edited May 2019 in Chromebooks
I have a case already submitted and received an email from [email protected]  My problem is that the attachment emailed to me does not open>  The message is Error
Failed to load PDF document.
Would you please resend this information to me so that I can open it and followed the required instructions.
Thank you


[Post edited to remove inappropriate or personal content -Acer-Harvey]

FAQ & Answers

  • billseybillsey ACE Posts: 10,964 Trailblazer
    You will have to contact Acer support using that case number. We're a user support forum here and it's very hit and miss to have an Acer employee get involved.
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • TrixieMTrixieM Member Posts: 2 New User
    Have tried, but it goes to the US online support and the SN no is not recognised   :/
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