where can i get a touchpad driver? E5-576G???

eruun444
eruun444 Member Posts: 1 New User
edited April 2018 in Aspire Laptops

recently i bought aspire E5-576G but i didn't find touchdriver and doesn't work scroll

some knows about this issue?

Answers

  • ven98
    ven98 ACE Posts: 4,073 Pathfinder
    You can enter BIOS and there is a setting for touchpad. Set it advanced. All drivers for your device you can find here:
    https://www.acer.com/ac/en/GB/content/support-product/7333?b=1
    Always post the following characterisitcs of the device:
    -Model number
    -Part number(not required, but helpful)
    -CPU
    -GPU
    -Operating system

    Helios 300 and Nitro 5 users DO NOT update the BIOS to version 1.22 if you don't want the keyboard's backlight to turn off after 30 seconds even when the device is plugged in.


    Hit 'Like' if you find the answer helpful!   
    Click on 'Yes' if the comment answers your question!

  • Ranga_Bandara
    Ranga_Bandara Member Posts: 1 New User
  • Niroshan82
    Niroshan82 Member Posts: 1 New User
    eruun444 said:

    recently i bought aspire E5-576G but i didn't find touchdriver and doesn't work scroll

    some knows about this issue?

    I also have same problem.did you find any solution?
  • hassanein
    hassanein Member Posts: 3 New User
    i found solution for this problem, i have changed touch pad sitting in BIOS (Press F2 on startup) from Basic to advanced.
    it can now scroll up and down and zoom in and out and flip different opened windows.
  • Siddharth912
    Siddharth912 Member Posts: 12

    Tinkerer

    I have also the same issue
    But didn't found any solution for this
    My device is aspire E5-576
    Any solution for this please help
    How can I download the driver for touchpad ?
    Acer is not providing the touchpad driver for download
    If the driver will available for download the problem can easily be sort out
  • cjdhein
    cjdhein Member Posts: 1 New User
    Just got my laptop back from warranty repair and had the mobo replaced. Ever since the touchpad has no advanced function (scroll, pinch zoom, etc).

    If I change the bios setting to advanced, it does not work at all and instead of showing as a mouse in device manager it just shows as an I2C HID Device.

    There is also NO Touchpad driver listed on the download page for the 576G. Any idea where we can get it?
  • ASHYMOH
    ASHYMOH Member Posts: 1 New User
    Hi, I updated my bios version from version 1.32 to version 1.47. After updating i find my synaptics(gestures) are not working and the laptop has become slower than usual and gets strucked. Any suggestions on this please...
  • Masf
    Masf Member Posts: 4 New User
    Hi, I am considering to buy this model:

    Acer Aspire E5-576G-81GD

    I would like to know about the ram memory. I have read that it comes with 8bg and it is dual channel, but it is 1 slot of 8gb or two slots of 4gb? And it is DDR3 or 4? The acer says it is DDR3 but I also found comments of the consumers that says it is DDR4. According to them, I7 processor does not even support DDR3, only 4. I will post here the link for the laptop at amazon: https://www.amazon.com/Acer-Aspire-i7-8550U-GeForce-E5-576G-81GD/dp/B075FLJ87G/ref=sr_1_5?keywords=i7+ssd+laptop&qid=1552409419&s=gateway&sr=8-5 

  • bluemoon2
    bluemoon2 Member Posts: 20 Troubleshooter
    eruun444 said:

    recently i bought aspire E5-576G but i didn't find touchdriver and doesn't work scroll

    some knows about this issue?

    i found solution for this problem, i have changed touch pad sitting in BIOS (Press F2 on startup) from Basic to advanced.
    it can now scroll up and down and zoom in and out and flip different opened windows.
  • bluemoon2
    bluemoon2 Member Posts: 20 Troubleshooter
    i found solution for this problem, i have changed touch pad sitting in BIOS (Press F2 on startup) from Basic to advanced.
    it can now scroll up and down and zoom in and out and flip different opened windows.
  • Ihsan_R
    Ihsan_R Member Posts: 1 New User

    Yup, had the same & found sollution…

    1. Need to install required drivers (in my case - Serial I/O driver )
    2. changed touch pad sitting in BIOS (Press F2 on startup) from Basic to advanced. (As & from above)

    same problem & same device - but happened after service related bios

    voilla.. Now zoom & pinch works well as new