Examples: Monday, today, last week, Mar 26, 3/26/04

My resolution is limited to 1366 x 768

Vau9hnVau9hn Posts: 3Member New User
Hi,

I have just purchased a Acer Travelmate P2510-G2-MG. The specifications claim that it has a resolution of 1920 x 1080, but I cannot get Windows 10 change above 1366 x 768.

I have ensured I have the latest drivers.

Please advise.

Thanks,
Vaughn

FAQ & Answers

  • ven98ven98 Posts: 4,046ACE Pathfinder
    Download HWiNFO and expand the monitor section. On the right side you will find the model of the display panel. Post the model number of the display here and will check if it is FHD.
    Always post the following characterisitcs of the device:
    -Model number
    -Part number(not required, but helpful)
    -CPU
    -GPU
    -Operating system

    Helios 300 and Nitro 5 users DO NOT update the BIOS to version 1.22 if you don't want the keyboard's backlight to turn off after 30 seconds even when the device is plugged in.


    Hit 'Like' if you find the answer helpful!   
    Click on 'Yes' if the comment answers your question!

  • Vau9hnVau9hn Posts: 3Member New User
    Hi ven98,

    Here are the results:
    Chi Mei [Unknown Model: CMN15DB]
    Monitor Name (Manuf): N156BGA-EA2  CMN          N156BGA-EA2 

    Thanks,
    Vaughn



  • ven98ven98 Posts: 4,046ACE Pathfinder
    The resolution of the display panel is 1366x768:
    http://www.panelook.com/N156BGA-EA2_Innolux_15.6_LCM_overview_30062.html

    I suggest you to contact the retailer and return the device. 

    I suspect the model number of the laptop that was delivered to you is different too. The model number is located on a sticker at the back of the laptop.
    Always post the following characterisitcs of the device:
    -Model number
    -Part number(not required, but helpful)
    -CPU
    -GPU
    -Operating system

    Helios 300 and Nitro 5 users DO NOT update the BIOS to version 1.22 if you don't want the keyboard's backlight to turn off after 30 seconds even when the device is plugged in.


    Hit 'Like' if you find the answer helpful!   
    Click on 'Yes' if the comment answers your question!

  • Vau9hnVau9hn Posts: 3Member New User
    Ok, will do. Thanks for the help.
    Regards,
    Vaughn
  • ven98ven98 Posts: 4,046ACE Pathfinder
    You are welcome.
    Always post the following characterisitcs of the device:
    -Model number
    -Part number(not required, but helpful)
    -CPU
    -GPU
    -Operating system

    Helios 300 and Nitro 5 users DO NOT update the BIOS to version 1.22 if you don't want the keyboard's backlight to turn off after 30 seconds even when the device is plugged in.


    Hit 'Like' if you find the answer helpful!   
    Click on 'Yes' if the comment answers your question!

Sign In or Register to comment.

Who's Online166

Acer-Karp
Acer-Karp
BINBIN
BINBIN
Deejay_tech
Deejay_tech
egydiocoelho
egydiocoelho
Faux
Faux
IGloriousGunda
IGloriousGunda
Kno63
Kno63
legin90
legin90
MarcoLima
MarcoLima
MartinJohn00001
MartinJohn00001
nirjan_biswas
nirjan_biswas
noqqen
noqqen
Raynold
Raynold
TREBRON82
TREBRON82
Xemorph
Xemorph
youri
youri
zapacituk
zapacituk
Zifnab
Zifnab
+148 Guests

Join in, share your experience!

It looks like you're new here. If you want to get involved, click one of these buttons!

New Here?

So, what are the rules of this place? Check out our Acer Community User Agreement. Register to get all the benefits of being a member! Get social and introduce yourself in our Welcome Forum, or learn about our ACE Program and What's Happening at Acer.

Member Highlight

We would like to feature andylb as a outstanding member in the Acer Community. With his dedication and support efforts, andylb has become a Valued Contributor . On behalf of the Acer Community team and all our users, we want to recognize and thank you for your dedication!

Total Posts and Comments: 1219

Total Points:3017

Total Accepted Answers: 154

andylb Overclocked Contributor
Good Design Aware 2019
Predator Join the forum discussions on our
Predator line of products.
Find out about the Acer ACE program.