Extended Warranties for Acer Server

Chrisbes
Chrisbes Member Posts: 1 New User

For the last several months ive been trying to chase up extended warranties for approx. 15 Acer servers i manage.  Can anyone shed some light on this subject.  The server are either just out of warranty or will be out of warranty very soon.  The products range from Acer 330 MkII - Acer G540 and Acer F1 series of server. 

 

I have sent thru the serial numbers to support, and they have said i need to contact Bluechip IT.  I have contacted Bluechip several times and they also are waiting for Acer.

 

I have seen the correspondance between Bluechip and Acer, and Acer in Australia are the ones that are holding up the process.  Can anyone help me.

 

 

 

Answers

  • Tommy-Acer
    Tommy-Acer VIP Posts: 6,317 Seasoned Specialist WiFi Icon

    I'm checking on this for you and I'll post when I have something additional.

  • JDITechnology
    JDITechnology Member Posts: 6 New User

    Hi, I have just seen your post.

    we are the UK distributor for Acer servers, and we do hold the stock for various server warranty upgrades. Even on some of the older models like you mention below.

  • Tommy-Acer
    Tommy-Acer VIP Posts: 6,317 Seasoned Specialist WiFi Icon

    United Kingdom warranties may not be valid in Australia.

  • JDITechnology
    JDITechnology Member Posts: 6 New User

    Sorry, didnt realise it was for Australia! Thought this site was for Uk only.

    thanks

  • Tommy-Acer
    Tommy-Acer VIP Posts: 6,317 Seasoned Specialist WiFi Icon

    I can understand.  This is actually a global forum.  We get community members globally.

  • Chris
    Chris Member Posts: 84 Troubleshooter

    Hello Chrisbes

     

    Thankyou for your enquiry. 

     

    You will be contacted in regards to the uplift on your warranty.

     

    If you have any questions/queries please call our Acer Server Support on 1300 659 900.

     

     

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