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    • My D:/ drive went missing nitro 5

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    Answers

    • ACE Posts: 45,182 Trailblazer
      Press WINkey+Rkey. Enter 'diskmgmt.msc'. Do you see the D drive now? Jack E/NJ

      Jack E/NJ

    • Member Posts: 97

      Tinkerer
      well so far still cannot find the way to fix it
    • ACE Posts: 45,182 Trailblazer
      diskmgmt.msc doesn't see the D drive? Jack E/NJ

      Jack E/NJ

    • ACE Posts: 45,182 Trailblazer
      Did you make any changes to the BIOS menu or firmware? Jack E/NJ

      Jack E/NJ

    • Member Posts: 97

      Tinkerer
      well anyone esle want to help? since it been 2 days i guess...
    • ACE Posts: 45,182 Trailblazer
      Please answer my questions? Jack E/NJ

      Jack E/NJ

    • Member Posts: 97

      Tinkerer
      omg never mind im sorry the comment crash and i cannot see your newer ones :persevere:
    • Member Posts: 97

      Tinkerer
      ok im have check diskmgmt.msc i only see (Disk 0 partition 1),C drive and revovery drive
    • ACE Posts: 45,182 Trailblazer
      Open Command Prompt. Enter 'diskpart'. The DISKPART> prompt should appear. Enter 'list disk' at the DISKPART> prompt. How many disks does it list? Jack E/NJ 

      Jack E/NJ

    • Member Posts: 97

      Tinkerer
      it only say disk 0
    • ACE Posts: 45,182 Trailblazer
      Please post a screenshot of the BIOS Information Tab. Jack E/NJ

      Jack E/NJ

    • Member Posts: 97

      Tinkerer
      here it is right now
    • ACE Posts: 45,182 Trailblazer
      No. I mean the BIOS menu Information Tab. You've got to reboot, then tap F2 key to enter BIOS menu. Jack E/NJ

      Jack E/NJ

    • Member Posts: 97

      Tinkerer
      edited January 2019
      here my BIOS so far

      [Post edited to remove inappropriate or personal content -Acer-Harvey]
    • ACE Posts: 45,182 Trailblazer
      OK. Now I need to see a screenshot of diskmgmt.msc. Jack E/NJ

      Jack E/NJ

    • Member Posts: 97

      Tinkerer
      here it is 
    • ACE Posts: 45,182 Trailblazer
      Your 2.5" Western Digital drive does not seem to be working. I'm not sure how it's being detected by the BIOS. Shut the machine off. Disconnect the charger. Open the HDD door on the bottom and re-seat the 2.5" drive a few times to clean the contacts. You are also very little space left on the m.2 SSD system card. Jack E/NJ

      Jack E/NJ

    • Member Posts: 97

      Tinkerer
      so you are saying shut down than remove my charger open the HDD again and than put back the 2.5 drive over and over again
    • ACE Posts: 45,182 Trailblazer
      Yes. But before you do, I'd like to know what options are available in the BIOS Main tab under the SATA Mode heading. Jack E/NJ

      Jack E/NJ

    • Member Posts: 97

      Tinkerer

      ok sorry for not saying anything for a bit here it is

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