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FAQ & Answers
If it is a latency issue you can try swapping the places of the modules. If that doesn't work remove the old RAM and try turning the PC on with a single module of the new RAM on the 1st slot on which the old module was connected.
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If your BIOS' version begins with P11 that means P11.B3 is what you should install. If it starts with P21, then you should install P21.B4.
-Model number
-Part number(not required, but helpful)
-CPU
-GPU
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About the RAM issue have you tried running the new RAM alone in the system?
-Model number
-Part number(not required, but helpful)
-CPU
-GPU
I am not an Acer employee!
Hit 'Like' if you find the answer helpful!
Click on 'Yes' if the comment answers your question!