How do I turn off auto backlight keyboard off ?

FAQ & Answers

• Jack22 ACE Posts: 2,926 Pathfinder

  January 2019 Accepted Answer

  @Iftekhar99
  I would suggest you to downgrade and check
  For more info please check the below thread
  https://community.acer.com/en/discussion/555065/acer-bios-driver-1-11-makes-the-keyboard-backlight-turn-off-even-when-the-ac-is-plugged-in-an515-42
  
  Click on 'Yes' if the comment answers your question!
  

  Click on 'Yes' if the comment answers your question!

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• Iftekhar99 Member Posts: 4 New User

  January 2019

  I guess the only solution atm is to roll back to 1.9

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• AMDKilla Member Posts: 57 Devotee

  January 2019

  Unfortunately it seems Acer doesn't care too much about this issue, even though it's clearly affecting other models now...

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• Th0r Member Posts: 3 New User

  January 2019

  I've heard that the auto-switching of the keyboard backlight is a power saving feature (not a new one) that doesn't mind that the laptop is on AC or not

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• Jack22 ACE Posts: 2,926 Pathfinder

  January 2019

  @Th0r
  Just want to clarify that the intended behavior of the backlight on all Nitro's 5 and Acer models is to always turn off 30 seconds after the last key stroke, this is not a bug but a feature (is not new), and it is a power saver (it does save on battery life)
  For more option you can check the below link
  https://us.answers.acer.com/app/answers/detail/a_id/34903 
  
  Click on 'Yes' if the comment answers your question!
  

  Click on 'Yes' if the comment answers your question!

  0
• todythedoby Member Posts: 12

  Tinkerer

  January 2019

  do you have any idea what you are talking about?if it was always a feature(on AC or not) how come the keyboard light stayed on forever on AC power on BIOS 1.19 and every previous BIOS versions?
  i downgraded to 1.19 from 1.22 now and my kb light now stays on forever on AC power.as soon as i will upgrade to 1.22 it will turn off after 30 seconds again on both AC and battery of course.
  stop confusing everyone.if you dont have nitro 5 model then just don't state facts based on this https://us.answers.acer.com/app/answers/detail/a_id/34903/~/acer-nitro-keyboard-backlight .
   tldr,the bug is in bios 1.22 which turns off kb light after 30 seconds even on AC power.

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• AMDKilla Member Posts: 57 Devotee

  January 2019

  Jack22 said:

  @Th0r
  Just want to clarify that the intended behavior of the backlight on all Nitro's 5 and Acer models is to always turn off 30 seconds after the last key stroke, this is not a bug but a feature (is not new), and it is a power saver (it does save on battery life)
  For more option you can check the below link
  https://us.answers.acer.com/app/answers/detail/a_id/34903 
  
  Click on 'Yes' if the comment answers your question!
  

  Did you even read what was in the link you posted?
  
  "AC adapter power - The keyboard backlight default is ON."
  
  If it was supposed to time out on AC power, don't you think one of the several people I've spoken to at Acer would have said that instead of offering to collect my laptop to see whats going on?

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• kenadhitya Member Posts: 9

  Tinkerer

  January 2019

  todythedoby said:

  do you have any idea what you are talking about?if it was always a feature(on AC or not) how come the keyboard light stayed on forever on AC power on BIOS 1.19 and every previous BIOS versions?
  i downgraded to 1.19 from 1.22 now and my kb light now stays on forever on AC power.as soon as i will upgrade to 1.22 it will turn off after 30 seconds again on both AC and battery of course.
  stop confusing everyone.if you dont have nitro 5 model then just don't state facts based on this https://us.answers.acer.com/app/answers/detail/a_id/34903/~/acer-nitro-keyboard-backlight .
   tldr,the bug is in bios 1.22 which turns off kb light after 30 seconds even on AC power.

  Hi,
  
  Would you kindly show me how you downgraded from 1.22 to 1.19? Im pretty much having the same issue as you. And im dying to find a solution. 
  
  Thanks you so much!

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• Acer-Manny_Retired Newbie Posts: 4,453 Guru

  January 2019 Accepted Answer

  Hi all,
  
  I have been informed that the backlight functionality for On Battery Power or AC Adapter Power has been change to do the same (always turn off 30 seconds after the last key stroke), i understand that their's been reports and comments in the community that you're not happy with this update and therefore we are forwarding this message to our design/engineering team for feedback.
  
  Update it article: https://us.answers.acer.com/app/answers/detail/a_id/34903
  
  Sorry for any inconvenience this may have cause,
  Acer-Manny 
  

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