How do I turn off auto backlight keyboard off ?

Iftekhar99
Iftekhar99 Member Posts: 4 New User
edited November 2023 in 2019 Archives
My acer nitro an515-52 automatically turns off keyboard backlight  when it's plugged into the wall.
Anyone with the same problem and solution ?
it started after i updated the bios to 1.22

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Answers

  • Jack22
    Jack22 ACE Posts: 3,652 Pathfinder
    Answer ✓
    @Iftekhar99
    I would suggest you to downgrade and check
    For more info please check the below thread
    https://community.acer.com/en/discussion/555065/acer-bios-driver-1-11-makes-the-keyboard-backlight-turn-off-even-when-the-ac-is-plugged-in-an515-42

    Click on 'Yes' if the comment answers your question!
    Click on 'Yes' if the comment answers your question!
  • Iftekhar99
    Iftekhar99 Member Posts: 4 New User
    I guess the only solution atm is to roll back to 1.9
  • AMDKilla
    AMDKilla Member Posts: 57 Devotee WiFi Icon
    Unfortunately it seems Acer doesn't care too much about this issue, even though it's clearly affecting other models now...
  • Th0r
    Th0r Member Posts: 3 New User
    I've heard that the auto-switching of the keyboard backlight is a power saving feature (not a new one) that doesn't mind that the laptop is on AC or not
  • Jack22
    Jack22 ACE Posts: 3,652 Pathfinder
    @Th0r
    Just want to clarify that the intended behavior of the backlight on all Nitro's 5 and Acer models is to always turn off 30 seconds after the last key stroke, this is not a bug but a feature (is not new), and it is a power saver (it does save on battery life)
    For more option you can check the below link
    https://us.answers.acer.com/app/answers/detail/a_id/34903 

    Click on 'Yes' if the comment answers your question!
    Click on 'Yes' if the comment answers your question!
  • todythedoby
    todythedoby Member Posts: 12

    Tinkerer

    do you have any idea what you are talking about?if it was always a feature(on AC or not) how come the keyboard light stayed on forever on AC power on BIOS 1.19 and every previous BIOS versions?
    i downgraded to 1.19 from 1.22 now and my kb light now stays on forever on AC power.as soon as i will upgrade to 1.22 it will turn off after 30 seconds again on both AC and battery of course.
    stop confusing everyone.if you dont have nitro 5 model then just don't state facts based on this https://us.answers.acer.com/app/answers/detail/a_id/34903/~/acer-nitro-keyboard-backlight .
     tldr,the bug is in bios 1.22 which turns off kb light after 30 seconds even on AC power.
  • AMDKilla
    AMDKilla Member Posts: 57 Devotee WiFi Icon
    Jack22 said:
    @Th0r
    Just want to clarify that the intended behavior of the backlight on all Nitro's 5 and Acer models is to always turn off 30 seconds after the last key stroke, this is not a bug but a feature (is not new), and it is a power saver (it does save on battery life)
    For more option you can check the below link
    https://us.answers.acer.com/app/answers/detail/a_id/34903 

    Click on 'Yes' if the comment answers your question!
    Did you even read what was in the link you posted?

    "AC adapter power - The keyboard backlight default is ON."

    If it was supposed to time out on AC power, don't you think one of the several people I've spoken to at Acer would have said that instead of offering to collect my laptop to see whats going on?
  • kenadhitya
    kenadhitya Member Posts: 9

    Tinkerer

    do you have any idea what you are talking about?if it was always a feature(on AC or not) how come the keyboard light stayed on forever on AC power on BIOS 1.19 and every previous BIOS versions?
    i downgraded to 1.19 from 1.22 now and my kb light now stays on forever on AC power.as soon as i will upgrade to 1.22 it will turn off after 30 seconds again on both AC and battery of course.
    stop confusing everyone.if you dont have nitro 5 model then just don't state facts based on this https://us.answers.acer.com/app/answers/detail/a_id/34903/~/acer-nitro-keyboard-backlight .
     tldr,the bug is in bios 1.22 which turns off kb light after 30 seconds even on AC power.
    Hi,

    Would you kindly show me how you downgraded from 1.22 to 1.19? Im pretty much having the same issue as you. And im dying to find a solution. 

    Thanks you so much!
  • Manny-Acer_Retired
    Manny-Acer_Retired Newbie Posts: 4,453 Guru
    Answer ✓
    Hi all,

    I have been informed that the backlight functionality for On Battery Power or AC Adapter Power has been change to do the same (always turn off 30 seconds after the last key stroke), i understand that their's been reports and comments in the community that you're not happy with this update and therefore we are forwarding this message to our design/engineering team for feedback.

    Update it article: https://us.answers.acer.com/app/answers/detail/a_id/34903

    Sorry for any inconvenience this may have cause,
    Acer-Manny 
This discussion has been closed.