Acer Nitro 5 (AN515-53) not using nVidia GPU for games

NuttnButDaBlues
NuttnButDaBlues Member Posts: 2 New User
My Nitro 5 (AN515-53) is using the intel GPU during gaming and will not use the nVidia 1050ti GPU. I have spent days searching the web for solutions and none have worked. This is what I have done so far to try to remedy the situation.

Solutions that I have tried:

1)       removed nVidia and intel GPU drivers and installed drivers from the Acer Support site for my computer

2)       Opened nvidia control panel and changed setting to select the nVidia 1050ti for high performance

3)       selected each game in the nVidia control panel to run on nVidia high performance

4)      Opened Win 10 Display Settings and designated each game in the Graphics Settings section to run with nVidia high performance GPU

5)      Right clicked the game and chose Run with graphics processor > High Performance NVIDIA processor (default)

None of these have worked! The computer would switch GPU's properly when I first got it in Oct 2018. I highly suspect that the malfunction began after the latest Microsoft Win 10 update. I can monitor in NitroSense if the game is using the nVidia GPU by playing the game and then quitting to see if there has been any activity with the nVidia GPU. It shows that the nVidia GPU remains idle.

From reading earlier posts, I know that Optimus was used to determine GPU usage on earlier laptops with dual GPUs. What program is used to govern which GPU is being used now by Acer? Optimus appears to be a thing of the past. I've tried GeForce Experience to see if that would fix the problem by optimizing the games, but have had no success with that either.

In the past, I have built all of my gaming computers, but they were all desktop units. While I am no professional, I do understand much of what is being recommended by people on various forums. This laptop with a dual GPU system is new to me and any help would be greatly appreciated.



Answers

  • Diedes
    Diedes Member Posts: 8

    Tinkerer

    At 1) you say that you removed the drivers, but did you also try disabling it? You could try disabling only the intel graphic card driver to see if it automatically picks up your nvidia, if this is not the case, something else is going on. When I disable my nvidia, it automatically picks up the intel. Maybe the first time the game crashes, but second time it should work. 
  • NuttnButDaBlues
    NuttnButDaBlues Member Posts: 2 New User
    Diedes, Yes, I have tried disabling the intel GPU and the game runs with an extremely poor performance. It takes forever to load a screen and once it is loaded, it runs like it was a slide show. Herky jerky all the way. In other words, unusable. But I do appreciate your response. Thanks for the suggestion.
  • Liviu_121
    Liviu_121 Member Posts: 1 New User
    I have the same problem, when i disable UHD Graphics 630 I receve this message. Also with  UHD Graphics 630 on in benchmark the GTX is not analyzed the same error- No display attached to Nvidia GPU.
    I tried to play Fortnite - only crash and blue screen
    Please advice how to fix.   
  • Valli_Cena
    Valli_Cena Member Posts: 2 New User
    My Nitro 5 (AN515-53) is using the intel GPU during gaming and will not use the nVidia 1050ti GPU. I have spent days searching the web for solutions and none have worked. This is what I have done so far to try to remedy the situation.

    Solutions that I have tried:

    1)       removed nVidia and intel GPU drivers and installed drivers from the Acer Support site for my computer

    2)       Opened nvidia control panel and changed setting to select the nVidia 1050ti for high performance

    3)       selected each game in the nVidia control panel to run on nVidia high performance

    4)      Opened Win 10 Display Settings and designated each game in the Graphics Settings section to run with nVidia high performance GPU

    5)      Right clicked the game and chose Run with graphics processor > High Performance NVIDIA processor (default)

    None of these have worked! The computer would switch GPU's properly when I first got it in Oct 2018. I highly suspect that the malfunction began after the latest Microsoft Win 10 update. I can monitor in NitroSense if the game is using the nVidia GPU by playing the game and then quitting to see if there has been any activity with the nVidia GPU. It shows that the nVidia GPU remains idle.

    From reading earlier posts, I know that Optimus was used to determine GPU usage on earlier laptops with dual GPUs. What program is used to govern which GPU is being used now by Acer? Optimus appears to be a thing of the past. I've tried GeForce Experience to see if that would fix the problem by optimizing the games, but have had no success with that either.

    In the past, I have built all of my gaming computers, but they were all desktop units. While I am no professional, I do understand much of what is being recommended by people on various forums. This laptop with a dual GPU system is new to me and any help would be greatly appreciated.



    Liviu_121 said:
    I have the same problem, when i disable UHD Graphics 630 I receve this message. Also with  UHD Graphics 630 on in benchmark the GTX is not analyzed the same error- No display attached to Nvidia GPU.
    I tried to play Fortnite - only crash and blue screen
    Please advice how to fix.   
    I found a solution for the problem that i had.

    Story: I needed a Laptop because i could not take my PC on a trip, so i bouhght second hand Acer nitro 5 (specs: i7 9750h, GTX 1660 ti, 32GB ram, 500GB mvme ssd and 1tb hdd). So i got it and downloaded some games to test the Laptop and BOM, it lagged like *****. I resurched in the web and found out that many people had that problem, I tried everything that I read, but no change. I resurched by myself and found out that.:

    Solution: You go in "Device Maniger" > "Display adapter" > "Microsoft integratet graphics bla bla bla bla bla" > "Properties" > "Driver" > "Update Driver".
    Then it updated the driver by itself and it changed from "Microsoft integratet graphics bla bla bla bla bla" to "Intel UHD graphics 620". Then i Compleatly shitted down the Laptop and turned it on again. Then I did the whole ***** with the Nvidia control panel and the onother things. After i downloaded ETS2 I went in the Grafi settings from the windows like normal and i settet the App (ETS2) to "high performence" and it worked. I played without problems. The "Task manager" showed 2 GPUs and it worked like normal. The only dump thing is that you have to set every app to "high performance" in "graphics settings", but at least it works.

    I might be helpful, but im not garanthing for shure.

    Sorry for my English :(

    I am waiting for you to say if it helped.